ServiceNow Developer (Catalog Forms)

Overview

On Site

Full Time

Part Time

Accepts corp to corp applications

Contract - W2

Contract - Independent

Skills

Customer Engagement

Management

Workflow

Use Cases

SOAP

Performance Tuning

Testing

Acceptance Testing

Forms

Scripting

JavaScript

API

Web Portals

IT Service Management

Automated Testing

Analytics

Configuration Management Database

ServiceNow

Job Details

Role Summary

We are looking for a ServiceNow Developer specializing in Service Catalog & Forms to design, develop, and enhance catalog items, record producers, variables, and form behaviors. The ideal candidate will have strong hands-on experience with Catalog Client Scripts, UI Policies, Flow Designer, and integrations supporting ITSM processes.

Key Responsibilities

Design, develop, and maintain Service Catalog items, Record Producers, and Order Guides.
Create and manage Catalog Variables, Variable Sets, Multi-row Variable Sets (MRVS).
Develop Catalog Client Scripts, Catalog UI Policies, and UI Actions.
Implement workflows and automation using Flow Designer.
Customize Catalog Forms for Incident, Request, Change, HR, and CSM use cases.
Build and enhance Service Portal / UI Builder pages related to catalog requests.
Implement approvals, SLAs, notifications, and fulfillment tasks.
Integrate catalog requests with external systems using REST/SOAP APIs.
Use Import Sets & Transform Maps for catalog-related data loads.
Ensure reusability, performance optimization, and adherence to ServiceNow best practices.
Support testing, UAT, production deployments, and defect fixes.

Mandatory Skills

ServiceNow Service Catalog
Catalog Forms & Variables
Catalog Client Scripts
Catalog UI Policies
Record Producers & Order Guides
Flow Designer
JavaScript & Glide API
Service Portal / UI Builder
ITSM fundamentals (Incident, Request, Change)

Good-to-Have Skills

ATF (Automated Test Framework)
HRSD / CSM Catalogs
Performance Analytics
CMDB & CSDM exposure
ServiceNow upgrade & clone experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.