(Application Performance Monitoring)

Job Title: Observability Specialist(Application Performance Monitoring)

Location: Remote in Canada

Job Type: Contract

Job Summary:

We are seeking Senior Software Developer Contractors with expertise in observability tools and practices to join our team. The contractors will work alongside senior developer employees (with 10+ years of software development experience) to design and implement a world-class observability suite. This initiative aims to enhance system reliability, performance, and reduce MTTA/MTTR by adopting standard SRE patterns and integrating industry-leading observability tools.

Key Responsibilities:

• Collaborate with internal senior developers to build and implement an integrated observability suite.
• Design and implement monitoring, logging, and alerting solutions using tools such as AppDynamics, Datadog, Splunk, Elastic, and PagerDuty.
• Adopt and promote standard SRE patterns for monitoring, on-call management, and alerting.
• Integrate OpenTelemetry for distributed tracing and observability across services.
• Consolidate logging into a single aggregation platform for applications and SIEM.
• Provide expertise in observability best practices and mentor team members without prior observability experience.
• Ensure observability solutions are automated, intuitive, and democratized for use across teams.
• Collaborate with stakeholders to define KPIs and SLIs for system reliability and performance.

Required Skills and Experience:

• 8+ years of software development experience, with at least 3+ years focused on observability and SRE practices.
• Hands-on experience with Datadog for monitoring and observability.
• Hands-on experience with AppDynamics for application performance monitoring, business transaction insights, and end-user experience.
• Expertise in log aggregation tools such as Splunk or Elastic.
• Experience with PagerDuty for alerting and incident management.
• Proficiency in OpenTelemetry for distributed tracing and observability.
• Strong understanding of SRE principles, including monitoring, on-call management, and alerting.
• Experience with automation and integration of observability tools into CI/CD pipelines.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Ability to mentor and upskill team members in observability practices.

Preferred Qualifications:

• Experience in building observability solutions for large-scale distributed systems.
• Familiarity with SIEM tools and security logging practices.
• Knowledge of cloud platforms (AWS, Azure, or Google Cloud Platform) and their observability services.
• Certification in observability tools (e.g., Datadog, Splunk) or SRE practices.