Lab Technician

Job Description:

Objective:

We need 1 individual to serve as manual lab technicians for the team, and work alongside engineers to perform validation on Mac hardware on 100 s of units at a time. The lab technicians will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

Key Benefits:

Doing the manual heavy lifted required by racking and maintaining 100 s of Mac NPI hardware and test devices

Assist the team s engineers with their requests for regression or additional data

Keep track of 100 s of devices under test and peripherals

Setup hardware and perform regular software updates to hardware under test

In Scope:

100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests

Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis

Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment

Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects

Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise

Maintain lab test equipment and infrastructure as requested by the team

Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time

Categorize and keep track of test peripherals in the lab using internal tools

On-going documentation of test processes for future reference

Working on manual tasks required for maintaining or setting up new lab spaces

Skills:

Knowledge of Mac hardware

Strong troubleshooting skills

High level of comfort using Terminal and bash

Strong attention to detail

Strong time-management skills

Strong communication skills

Ability to multitask and deliver results under competing priorities

Must-haves for Lab Technician:

Expected to be able to pick up items up to 50 lbs.

Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.

Expected to be available on-site 5 days a week.

Able to quickly travel between different buildings to support labs in different locations.

Preferred for Lab Technician:

Proficiency in Python

Timezone:

Austin, TX location and expected to work in office and lab - 5 days a week 9 AM to 6 PM

Equipment:

None Required (we provide everything)

Success Criteria/Definition of Done:

Critical feedback is accepted and changes are made to improve if needed

All requests in the queue are performed in a timely manner within defined deadlines.

Clear and timely communication with the team

Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail)