Implementation Manager

Overview

Remote
$25 - $28 per hour
Contract - W2
Contract - 6 Month(s)

Skills

onboarding
implementation
customer success
customer success manager

Job Details



Implementation Manager
About the Role
We are seeking a highly organized and client-focused Implementation Manager to support the onboarding and integration of new clients into our financial systems. This role serves as the key liaison between the client, sales team, and account management, ensuring smooth transitions and high client satisfaction.
This is a remote, 6-month contract role, ideal for candidates who excel in fast-paced environments and enjoy managing multiple moving pieces.




Key Responsibilities



  • Lead the onboarding process for new clients brought in by the sales team

  • Serve as the primary point of contact for clients during implementation

  • Manage administrative setup, system configuration, and client documentation

  • Build strong relationships with clients and internal stakeholders to ensure successful delivery

  • Develop and maintain project plans; track deadlines and deliverables

  • Coordinate closely with sales and account management to align client expectations and outcomes

  • Monitor onboarding progress and provide updates to internal teams and clients

  • Ensure customer satisfaction throughout the implementation lifecycle




Qualifications



  • Previous experience in implementation, onboarding, or client services role

  • Strong communication and interpersonal skills-able to build rapport quickly

  • Exceptional organizational skills and ability to manage multiple deadlines simultaneously

  • Comfortable in a fast-changing environment; able to work under pressure

  • Experience with project planning tools is a plus, but not required

  • Self-starter with the ability to work independently while also collaborating with teams




Training & Support



  • Comprehensive onboarding program with mentoring and shadowing opportunities

  • Supportive team environment with ongoing guidance from experienced colleagues




Schedule



  • Remote role

  • May work outside of Central Time Zone hours




Pay



  • $25-28/hr




If you're passionate about client success and thrive in dynamic environments, we encourage you to apply and become part of a high-impact team delivering financial solutions across the U.S.

Fatima Salgado
Project Manager - Technology Services
LaSalle Network

#LI-RT1


LaSalle Network is an Equal Opportunity Employer m/f/d/v.


LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.


LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided.


View a full list of our benefits here:

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