Overview
On Site
$0 - $0
Contract - W2
Skills
ticketing system
break fix
troubleshooting
device imaging
onboarding
label printing
Spanish
Job Details
Sentinel is seeking a Level 2 Help Desk professional to support one of our clients. The role involves addressing break-fix issues, troubleshooting technical problems, imaging laptops, and assisting with onboarding new employees. Additionally, the candidate will handle escalations as needed. This is a one-year contract position based fully onsite at our client s location in Bensenville, IL.
Qualifications
- 2+ years of experience in a similar role
- Experience working with a ticketing system
- Experience with break fix, troubleshooting, and device imaging
- Experience with onboarding new employees
- Experience with manufacturing (label printing) or retail is a plus
- Bilingual in Spanish language is a plus
- Legally authorized to work in the US without sponsorship
- Must demonstrate a can-do attitude
- We focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
We focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$22.00-$25.00 an hour
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
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