Application Support Analyst (Windows OS, O365 & Networking) - $48 1099/ $41 W2 - ONSITE (Local to Las Vegas)

Job Description:

******Only W2/ 1099 Resumes will be considered

Location Requirement: 100% onsite. Will need to be local to Las Vegas

The IT Temp will assist and gradually assume the responsibilities currently held by the agency s Information Systems Manager. This position is expected to evolve into a full-time permanent role, pending performance evaluation and hiring processes.

RESPONSIBILITIES

Hardware & Software Management

• Order, configure, and deploy computers, monitors, printers, and peripheral hardware for
  office and courtroom use.
• Install, update, and troubleshoot software on staff computers, specifically Tybera e-suite.
  Maintain inventory of hardware and software licenses.

System Administration

• Administer and support the agency s Case Management System (CMS).
• Instruct staff on proper CMS usage to ensure accurate data entry and reporting.
• Troubleshoot system issues and act as liaison with CMS vendor when necessary.
  Coordination with State IT
• Collaborate with the Nevada Governor s Technology Office (GTO), which hosts the
  agency s systems on statewide infrastructure.
• Coordinate on server issues, application performance, access permissions, and
  deployment of system updates.
• Ensure compliance with state IT standards, procedures, and security protocols.

Video & Communication Systems

• Assess needs and install camera/video systems for interoffice communication.
• Maintain and troubleshoot video conferencing and hybrid meeting systems.

Data & Reporting

• Compile and maintain required statistical reports for annual or ad hoc reporting purposes.
  Ensure data integrity and assist with data extraction and formatting.

Procurement & Supplies

• Research, obtain, and compare vendor bids and estimates for IT-related purchases.
• Order office supplies and maintain office equipment.

Testing Administration

• Administer and manage the agency s online certification exam platform for authorized
  representatives appearing before the court.

Support & Troubleshooting

• Provide front-line support to all agency staff for IT-related issues.
• Demonstrate dynamic problem-solving skills to address unexpected technical challenges.

Documentation

• Maintain detailed records of system configurations, procedures, and IT policies.
• Contribute to IT continuity and transition planning.

DELIVERABLES

• Fully functional and updated computer and video systems in both regional offices.
• CMS functioning with accurate user data and compliance with reporting requirements.
• Statistical reports delivered on time and in required formats.
• Equipment and software procurement completed with competitive quotes and proper
  documentation.
• Updated documentation of IT systems, policies, and support guides.
• Effective coordination with the Nevada Office of IT for system hosting and performance
  needs.
• Smooth transition from current Information Systems Manager role with no interruption to
  services.

Required Skills:

Education: Bachelor s degree in information technology or related field preferred, or equivalent experience.

• Proficiency with Windows OS, Office 365, and basic networking.
• Familiarity with CMS or database systems, with the ability to learn proprietary platforms.
• Experience with remote meeting tools (Zoom, Teams, etc.) and AV systems.
• Ability to analyze and compile data for reporting purposes.
• Procurement experience, including comparative quote analysis.
• Experience working in a multi-agency or enterprise-level IT environment is a plus.
• Experience with Microsoft SQL server

Soft Skills:

• Strong problem-solving skills and initiative.
• Excellent written and verbal communication.
• Strong organizational and documentation skills.
• Ability to work independently and across departments.

Desired Skills:

• Preference may be given to applicants with experience in public sector or court settings.