UX Designer - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

UnitedHealthcare's Provider Digital Transformation group is committed to providing best -in-class experiences for healthcare professionals through high-performing digital, data, and automation solutions. Our work helps reduce cost and abrasion in the healthcare system by bringing greater transparency, speed, accuracy, and simplicity to healthcare professionals' most important interactions with UHC.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Providing design execution for our product portfolio that support our business and the interactions we have with Health Care Professionals (Providers)
• Determining the information architecture of a digital product. Organize content based on user mental models to ensure efficient, intuitive, and effective wayfinding and task completion
• Design user flows and wireframes, creating low-fidelity concepts to validate through feedback and testing
• Create interactive prototypes using refined visual mockups for leadership review and development readiness
• Partner with our research team in the design and fielding of research studies, then translate user needs and research findings into usable design improvements and/or new opportunities
• Presenting designs and insights to key stakeholders. Present designs and insights to key stakeholders, clearly articulating how the work meets user goals and business objectives
• Partnering with business, research, product and tech teams on complex problems that lead to highly functional, accessible, elegant and engaging solutions
• Help interpret analytics, voice of the customer, market feedback, site rankings and any relevant collateral as needed
• Explore emerging opportunities in the healthcare digital space, evaluate and evangelize as needed
• Be the voice of the user in prioritization, new product and feature development for Digital Products and other digital experience areas as needed
• Execute all visual design stages from concept to final hand-off
• Demonstrates curiosity and growth mindset contributing to a product design environment that supports continuous learning and innovation
• Comfort in ambiguity and changing user needs with self-motivation mindset around solving complex problems

Play an integral role on a genuine, fun, hard-working and supportive UX team that will provide constructive feedback and encouragement on why, what, and how to improve your skills as a designer and employee at UnitedHealthcare.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of understanding and experience with:
  • Research
  • Information Architecture
  • Content Strategy
  • Interaction Design
  • Visual Design
• 2+ years of experience with prominent industry design tools (Figma, Miro, Adobe Creative Suite, Sketch, Axure)
• 1+ years of experience working in cross functional teams
• 1+ years of experience presenting to stakeholders
• Proven excellent verbal and written communication skills, with the ability to articulate design decisions and collaborate effectively
• Proven solid analytical and problem-solving skills, with a user-centered approach to design
• Proven portfolio showcasing UX design work, including examples of user research, wireframes, prototypes, and final designs. The portfolio should demonstrate your ability to create user-centered designs and solve complex design problems effectively

Preferred Qualifications:

• Degree or certification from a UX-related program (Design, Human-Computer Interaction, Information Technology)
• Experience working in healthcare
• Proven ability to foster collaboration and create relationships with individuals on and outside of your direct team
• Ability to work across a matrixed multi-tiered organization and deliver the best possible outcomes
• 1+ years of experience with the following:
• Graphic/Web Design
• UX Research (design and facilitation)
• Product analytics, NPS and Voice of the Customer data
• The iterative design and development lifecycle (Agile Software Development)
• Working within a Product team
• Accessibility guidelines

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.