VPN Subject Matter Expert (Libreswan)

Overview

Remote
Depends on Experience
Full Time
No Travel Required

Skills

Libreswan
VPN
netcat
SumoLogic
Linux based VPNs
iptables
tcpdump
nftables

Job Details

VPN Subject Matter Expert (SME) needed for a 3+ Month Contract working remotely in the United States!
***No Third Party Vendors please - candidates must be able to work on our W2***
Role Summary
This role is responsible for building, maintaining, updating, and troubleshooting business-to-business (with health system) IPSec VPN connections. Additionally, a core function of this role involves training the existing support team on VPN operations, maintenance, and troubleshooting procedures so they can take over the basic tasks. This will occur by letting the team shadow work activities or shadowing the production support team as they make the changes and updates.
Key Responsibilities

  • Configure and manage B2B VPN tunnels to facilitate client connections
  • Monitor network performance, troubleshoot issues, and ensure high availability optimal connectivity
  • Create and maintain documentation, including network diagrams, troubleshooting and support procedures, and configuration guidelines
  • Directly assist external customers encountering network connectivity issues via phone call or asynchronous communication
  • Provide network operations and troubleshooting support and guidance to internal teams
  • Conduct hands-on training sessions for the support team.
  • Provide ongoing mentorship and support to the support team regarding VPNs.
  • This contract is working 9AM to 5PM regardless of location.

Required Skills and Qualifications

  • Expertise building, managing, troubleshooting, and providing customer support for B2B IPsec VPN connections
  • Strong theoretical and applied knowledge of layer 2, 3, and 4 protocols, with an emphasis on TCP, UDP, and, most importantly, IPsec
  • Proficiency with the Linux command line, basic scripting, and networking and firewalling software such as iptables or nftables, tcpdump, wireshark, netcat, etc.
  • Experience with Libreswan, specifically, or other Linux-based VPNs
  • Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment

Preferred Skills and Qualifications

  • Experience with SumoLogic's query language
  • Familiarity with Github, Python, and/or Typescript
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.