Testing & Support Analyst

  • Posted 16 hours ago | Updated 16 hours ago

Overview

On Site
Full Time

Skills

Test Execution
Test Plans
Test Cases
Project Management
Scripting
Test Scripts
Reporting
Testing
Dashboard
Technical Support
Business Process
Collaboration
Management

Job Details

TESTING & SUPPORT ANALYST I

The LTS Testing and Support Analyst I position supports Lending and Trade Services day-to-day activities related to services, systems, software and other products. This role includes test planning, test execution and user support for the various Lending and Trade Services systems.

Position Responsibilities:

Test Planning and Execution
  • Collaborate with Business Partners to identify that all standard test cases are
    accounted for in each application for all processing steps and actions.
  • Attend meetings with project lead and business units to identify testing needs for
    projects.
  • Develop test scripts and plans to track business requirements and maintain test
    scripts are up to date.
  • Execute test scripts and plans.
  • Monitor, report and assist in defect resolution for all projects.

Support
  • Manage LTS Outage email/playbook with Projects and Support team for
    implementations that impact supported applications.
  • Assist in the development of the Testing & Support Dashboard, this may include
    providing information, creating graphs, and/or updating the dashboard.
  • Manage day to day end user support.

Subject Matter Expert / Small Projects
  • Review business processes and recommend changes that will improve efficiencies and best business practices.
  • Collaborate with management and LTS Project Team to provide
    recommendations and expertise on new initiatives.
  • Serve as a subject matter expert (SME) on department committees and task
    forces representing the clients' interests relative to related systems and technology.
  • Other duties as assigned.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.