Overview
Skills
Job Details
Job Title: Help Desk Support Location: Austin TX 78701 (Onsite) Duration : 12+ Months possibility to extend
Minimum Requirements:
3 Years of Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
2 Years of Experience working with customers across all levels of technological proficiency.
2 Years of Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
1 Year of Experience with Active Directory
1 Year of Experience with cloud platforms and technologies like Microsoft Azure
Preferred Skills :(Optional)
1 Year of A strong desire to grow and advance within an organization with an opportunistic landscape
1 Year of A strong desire to grow and advance within an organization with an opportunistic landscape