Senior Program Manager

Senior Program Manager

Job Summary: Talent Software Services is in search of a Senior Program Manager for a contract position in Minnetonka, MN. The opportunity will be six months with a strong chance for a long-term extension.

Position Summary:

The Project Manager is responsible for coordinating activities for a high-visibility project, using agile methods in a fast-paced environment, crossing multiple business divisions. The Project Manager will operate in an Integrated Delivery Model / Scaled Agile framework and require integration with other activities outside the scope of the agile teams. The focus of this role will primarily be to ensure all required business activities align with technology delivery to achieve stated business outcomes, as well as supporting the overall program goals.

Primary Responsibilities/Accountabilities:
Project Planning & Management

• Partner with technology, business stakeholders, and program leadership to define and/or understand program scope, milestones and business outcomes.
• Develop a critical path/milestones and timeline in partnership with business and technology representatives to meet project outcomes; continuously update critical path/milestones as necessary due to leadership decisions.
• Ensure coordination and synchronisation of project activities across all entities as required (business readiness, communications, process design, technology delivery, etc.).
• Ensure alignment and coordination with external partners (vendors) as needed.
• Manage leadership stakeholder communications, including preparation and facilitation of executive steering committees as required.
• Partner with Product Management to ensure alignment across multiple ARTs and business stakeholders to ensure alignment across multiple divisions; role is to highlight and assist in resolving any gaps in alignment for deliverables.
• Understand and report on the progress of the project MVP with key stakeholders.
• Ensure transparency and management of dependencies, issues and risks; facilitate resolution or decisions where needed.
• Support the program and project representatives in managing expectations for project deliverables.
• Hold teams accountable for their deliverables and commitments; serve as an escalation resource and help to remove obstacles and facilitate decisions as needed.
• As applicable: Financial management for projects assigned; ensure appropriate expenditures are applied to the project and work with financial representatives and/or program management to resolve issues.

• Bachelor's degree or equivalent experience.
• BA or BS or equivalent experience is required; an MA or MS is a plus
• Minimum years of experience required in the field to qualify for the position:
• 5 years, with a minimum of 3years working with large projects of $2m or more.
• Experience in the payer space
• Project management experience on high-visibility transformation initiatives
• Initiative and self-starter work ethic
• System implementation experience
• Provider experience
• Data migration experience
• Strong ability to build and maintain positive working relationships with all levels, from executives to analysts to vendors
• Very effective interpersonal skills, including mentoring, coaching, collaborating, and team building
• Strong analytical, planning, and organisational skills with an ability to manage competing demands
• In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of customer trust and confidence
• Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
• Solid understanding of and demonstrated experience in using appropriate tools:
• Agile Project Management tools such as Apptio, TargetProcess (ATP) Jira, Rally, VersionOne, Azure DevOps, or equivalent
• Microsoft Project, Visio, and all Office Tools
• Excellent oral and written communication skills and experience interacting with both business and technical individuals at all levels, including the executive level
• Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view