Overview
On Site
USD 17.00 - 17.00 per hour
Full Time
Skills
Budget
Analytics
Forecasting
Network
Routers
Switches
Wireless Communication
Cabling
Writing
Policies and Procedures
Research
Evaluation
Technical Training
Asset Management
Inventory
Distribution
Roadmaps
Leadership
SAP BASIS
Decision-making
Project Management
Computer Hardware
Accountability
Request For Proposal
Field Service
Business Process
Documentation
Backup
Technical Support
Project Coordination
Billing
Management
Customer Service
Business Administration
Data Analysis
Finance
Microsoft Excel
Reporting
Communication
Point Of Sale
Analytical Skill
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
This position reports to the Store Technology Manager. Provides support to the Store Technology Refresh Team and is a technical liaison to the Field Services Department.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Finances/Budgeting
Understand inventory and depreciated book values for various locations, items, and projects.
Understand budget and financial impacts of proper account coding for inventory ordering and movement.
Generate budget and forecast vs actual reporting including variance analytics for review by executive leadership.
This requires pulling and reviewing detailed data from multiple sources and understanding the driving forces behind variances.
Drive the monthly forecasting process in conjunction with business owners to provide management the most up to date financial projections.
Technical Responsibilities
Technical liaison for Vendors and Internal Business Partners in relation to Store Hardware
Maintains an expert working level of knowledge for the in-store network systems, components, and the associated equipment affecting store operation. This includes but is not limited to routers, switches, registers, register peripherals, pc's, wireless equipment, and cabling.
Demonstrates ability to express technical issues effectively to all audiences, both verbally and in writing
Identifies and investigates potential in-store system failure for the purpose of developing new policies and procedures.
Participates in and coordinates research with others in the planning and evaluation of projects for the purpose of sharing information and eliminating redundancy.
Onboards external project vendors and assists with developing installation/configuration manuals.
Collaborates with IS departments for activities that require specialized system programming.
Facilitates technical training sessions to introduce, clarify, and support in-store systems projects.
Continually modifies processes and procedures for the Field Services team for daily troubleshooting.
Supports other functional areas of the IS department.
Asset Management
Support equipment data accuracy for all 16,000+ stores by continuously updating based on store openings/closings, technology refreshes, renovations or other scopes affecting store inventory.
Analyze inventory levels on a weekly basis to ensure accurate distribution, and proper usage.
Update IT Store Refresh 3-year roadmap for leadership on Semi-Annual basis.
Contribute to special projects as assigned; provide asset reports to support other IT processes as requested.
Maintain familiarity with store hardware and item lifecycles for proper decision making.
Project management for Store Hardware Lifecycle including timelines, TCO and ad hoc analysis.
Vendor Governance
Serve as Dollar Tree's primary point of contact with providers of store related technology products & services.
Lead business reviews with key vendor partners; hold providers accountable to meeting contractual SLAs.
Monitor and challenge change orders for out-of-scope work.
Recommend selection of vendors after reviewing and analyzing vendor qualifications through a thorough RFP Process.
Other Responsibilities
Ensure proper key performance indicators and metrics are compiled, reviewed, and adjusted as needed; monitor trends, identify areas in need of remediation, and take appropriate actions to address.
Support the daily operations of the Field Services Department by responding to user requests for ad hoc project & support analyses.
Maintain integrity and security of the systems with easily accessible and auditable recordkeeping.
Responsible for template management, business process review, simplification, and documentation
Backup on billing for maintenance services that do not require a PO.
Continually perform or assist with financially impacting analyses for identifying and analyzing profit improvement opportunities.
Skills
technical support, excel, Project coordination, billing management, customer service
Top Skills Details
technical support,excel,Project coordination,billing management,customer service
Additional Skills & Qualifications
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
Degree in Business Administration, Data Analytics, Finance, or similar field (or equivalent experience)
Proficient with MS Excel, Access, and various other Reporting Tools including ability to write queries.
Excellent Communication Skills both Verbal and Written
2 to 3 Years of POS Experience
Strong technical aptitude
Excellent analytical skills with keen diligence
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This position reports to the Store Technology Manager. Provides support to the Store Technology Refresh Team and is a technical liaison to the Field Services Department.
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Finances/Budgeting
Understand inventory and depreciated book values for various locations, items, and projects.
Understand budget and financial impacts of proper account coding for inventory ordering and movement.
Generate budget and forecast vs actual reporting including variance analytics for review by executive leadership.
This requires pulling and reviewing detailed data from multiple sources and understanding the driving forces behind variances.
Drive the monthly forecasting process in conjunction with business owners to provide management the most up to date financial projections.
Technical Responsibilities
Technical liaison for Vendors and Internal Business Partners in relation to Store Hardware
Maintains an expert working level of knowledge for the in-store network systems, components, and the associated equipment affecting store operation. This includes but is not limited to routers, switches, registers, register peripherals, pc's, wireless equipment, and cabling.
Demonstrates ability to express technical issues effectively to all audiences, both verbally and in writing
Identifies and investigates potential in-store system failure for the purpose of developing new policies and procedures.
Participates in and coordinates research with others in the planning and evaluation of projects for the purpose of sharing information and eliminating redundancy.
Onboards external project vendors and assists with developing installation/configuration manuals.
Collaborates with IS departments for activities that require specialized system programming.
Facilitates technical training sessions to introduce, clarify, and support in-store systems projects.
Continually modifies processes and procedures for the Field Services team for daily troubleshooting.
Supports other functional areas of the IS department.
Asset Management
Support equipment data accuracy for all 16,000+ stores by continuously updating based on store openings/closings, technology refreshes, renovations or other scopes affecting store inventory.
Analyze inventory levels on a weekly basis to ensure accurate distribution, and proper usage.
Update IT Store Refresh 3-year roadmap for leadership on Semi-Annual basis.
Contribute to special projects as assigned; provide asset reports to support other IT processes as requested.
Maintain familiarity with store hardware and item lifecycles for proper decision making.
Project management for Store Hardware Lifecycle including timelines, TCO and ad hoc analysis.
Vendor Governance
Serve as Dollar Tree's primary point of contact with providers of store related technology products & services.
Lead business reviews with key vendor partners; hold providers accountable to meeting contractual SLAs.
Monitor and challenge change orders for out-of-scope work.
Recommend selection of vendors after reviewing and analyzing vendor qualifications through a thorough RFP Process.
Other Responsibilities
Ensure proper key performance indicators and metrics are compiled, reviewed, and adjusted as needed; monitor trends, identify areas in need of remediation, and take appropriate actions to address.
Support the daily operations of the Field Services Department by responding to user requests for ad hoc project & support analyses.
Maintain integrity and security of the systems with easily accessible and auditable recordkeeping.
Responsible for template management, business process review, simplification, and documentation
Backup on billing for maintenance services that do not require a PO.
Continually perform or assist with financially impacting analyses for identifying and analyzing profit improvement opportunities.
Skills
technical support, excel, Project coordination, billing management, customer service
Top Skills Details
technical support,excel,Project coordination,billing management,customer service
Additional Skills & Qualifications
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
Degree in Business Administration, Data Analytics, Finance, or similar field (or equivalent experience)
Proficient with MS Excel, Access, and various other Reporting Tools including ability to write queries.
Excellent Communication Skills both Verbal and Written
2 to 3 Years of POS Experience
Strong technical aptitude
Excellent analytical skills with keen diligence
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.