Senior Engineer

Qualifications:

• Proven experience with Red Hat OpenShift.
• Demonstrated experience implementing and managing ServiceMesh architectures
  within Red Hat OpenShift environments.
• Experience with GitHub, Jenkins, Codefresh, CI build processes, and use of APIs
• Prior experience with several of the following: RabbitMQ, Splunk, Linux, MongoDB,
  Apache Solr, PostgreSQL, Oracle.
• Prior knowledge of load balancing technology and concepts (specific experience with F5
  preferred).
• Experience with data sources such as Oracle.
• Experience with JavaScript, particularly with Node.js is a plus.
• Experience with monitoring solutions (specific experience with Prometheus and Grafana
  is a strong plus).
• Comfortable with coding in languages such as shell scripting, Python, Node.
• Strong Linux skill set with demonstrated knowledge of operating system commands and
  administrative principles.
• Experience with Ansible a plus.
• An agile mindset with experience in project organization, willingness to compromise,
  and the ability to work in a group setting.
• Team oriented individuals with strong work ethics and a self-starter.
• Proven problem-solving, change management and technical planning skills.
• Excellent oral/written communication and interpersonal skills.
• A passion to learn new skills and new technology.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Why WWT?

At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Internal WWT IT Team, and why join?

The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

What will you be doing?

The INFOPS Application Development team is responsible for the delivery and support of on-prem, and cloud platforms used by our custom application development organization. These highly available platforms are used by our WWT internal users and external customers around the globe. The applicant will work in a fast-paced / highly collaborative environment within the team and across the organization. The team strongly emphasizes DevOps methodologies and partners with our stakeholders to deliver secure, reliable, and highly performant platforms that
are easily consumable.

We are in search of a Senior Engineer to join a talented group of engineers who will share our passion for technology and excitement for taking on new challenges and implementing enterprise-grade solutions. The proper candidate is a seasoned engineer who is open-minded
to varying opinions and able to work collaboratively to reach decisions that are best for our
customers, business, and team.

Responsibilities:

• Experience with the design, implementation, configuration, and maintenance of Red Hat
  OpenShift
• Build, design, and maintain a hybrid cloud infrastructure, incorporating our on-premises
  platforms with cloud services.
• Responsible for Red Hat OpenShift Container Platform configuration and life cycle
  management in development, testing, and production environments.
• Writing/managing gitops CI pipelines to automate the deployment of custom applications to Red Hat OpenShift.
• Experience with deploying distributed applications into Kubernetes via Helm charts.
• Experience with creating, deploying, and managing Kubernetes operators.
• Responsible for the platforms our custom applications integrate with; Apache Solr,
  MongoDB, PostgreSQL, RabbitMQ, and other services to applications deployed into Red
  Hat OpenShift, including life-cycle management.
• Refactor applications as needed to meet the demand of changing platform
  requirements with a drive towards process improvement and application efficiency.
• Provide technical leadership and cross-training to peers in areas of expertise.
• Must be ready to adapt thinking towards a hardware architecture and software
  framework that allows custom business applications to run.
• Must learn and become self-sustainable in the team's product portfolio.
• Work closely with our direct customer base to understand requirements and engineer
  solutions based on those needs.
• Work closely with other partner engineering teams to drive efficiencies within our
• Write and maintain code in any number of our automation platforms to drive.
  consistency and/or build a catalog of self-service offerings of our platform.
• Must be organized and able to work in a fast-paced environment that requires multi-tasking and context switching against support, prioritized ad-hoc requests, and project
• Must practice and participate in agile methodologies, including but not limited to daily
  stand-ups, retrospectives, and ideation sessions.
• Prepare content, create presentations, and be able to present/speak in front of
• Maintain technical documentation.
• Enable and observe end-to-end monitoring of team platforms for both performance and
  availability with an ability to recognize and remediate deviant behaviors.
• Troubleshoot complex functional and technical incidents occurring across the platforms
  we manage.
• Provide on-call and after-hours support on rotation, including Maintenance Windows.
• Monitor and work ticket queue for service requests and incidents.