Solution Architect - Salesforce


On Site
Full Time


Customer relationship management
Adobe Marketing Cloud
Adobe Audience Manager
Business process
Legacy systems
Use cases
Emerging technologies
Continuous improvement
Computer science
Adobe Target
Computer hardware
Research and development
Cloud computing
Software deployment

Job Details

Job Description

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.

Enterprise Technology is looking for a self-motivated, hard-working individual who can work with a global team that is developing & deploying a Salesforce strategy for Ford's Customer Relationship Management projects globally.

What you'll be able to do:
  • This candidate will design a complete and complex framework for Salesforce CRM. Candidate will define processes, system specifications, input/output and working parameters for hardware and/or software that support Salesforce CRM.
  • Understand the current CRM business processes across all regions and business units.
  • Understand the functionality of Salesforce Sales, Service, Marketing and Data Clouds, as well as Mulesoft.
  • Work with various stakeholders to study the transformation of current process / legacy systems to Industry best standards / technology/ systems.
  • Define and develop end-to-end CRM architecture, including system landscapes, integration points, data models, and technical components Recommend possible technology / process solution to address gaps.
  • Collaborate with Ford's internal CRM Platform team and GDIA teams.
  • Support key deployments of Salesforce as we rollout across various features and use cases globally and integrate with existing Ford and 3rd party applications.
  • Stay current on CRM/Salesforce trends, emerging technologies, and best practices to drive continuous improvement.

The minimum requirements we seek:
  • Bachelor's degree in Computer Science or related field
  • 2+ years of functional/technical experience with Salesforce, with skills including:
    • Salesforce Sales, Marketing and Data Cloud knowledge, solution expertise, consultation skills.
    • Deployment experience

Our preferred requirements:
  • Expertise in Architecture and how to architect for SaaS and Cloud based solutions.
  • Must be able to communicate clearly and concisely to business and IT stakeholders.
  • Would be a plus if you also understood Adobe Marketing Cloud, Adobe Target and Adobe Audience Manager and how they compare with Salesforce Technologies.
  • Knowledge and practical experience of agile delivery
  • Demonstrated ability to deliver assignments on time and with quality.

What you'll receive in return:

As part of the Ford family, you'll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings, and stock investment plans, incentive compensation, and much more. You'll also experience exciting opportunities for professional and personal growth and recognition.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position .

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, or protected veteran status.

For information on Ford's salary and benefits, please visit: Please see our Company Profile.


About Ford Motor Company