Microsoft Collaboration Engineer (Power Platform & Office 365 Support)

  • Sunnyvale, CA
  • Posted 9 hours ago | Updated 9 hours ago

Overview

On Site
$105,000 - $115,000
Full Time

Skills

Power Platform
Office 365 Support
Microsofts cloud collaboration

Job Details

Job Title: Microsoft Collaboration Engineer (Power Platform & Office 365 Support)

Location: Sunnyvale, CA Duration: Full-time/Permanent

Job Description:

Are you passionate about Microsoft s cloud collaboration tools and eager to expand your expertise? Join our energetic IT team as a Microsoft Collaboration Engineer! In this role, you ll play a vital part in supporting and optimizing Microsoft 365 and Power Platform services. We re looking for someone with a solid foundation in Microsoft cloud technologies, sharp troubleshooting abilities, and a positive, solutions-oriented mindset.

Responsibilities

Provide Tier 2 support for Microsoft 365 services: Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.

Troubleshoot and resolve issues in Power Platform applications, including Power Apps, Power Automate, Copilot, and Power BI.

Assist with administration and upkeep of Microsoft 365 tenants, licenses, and user accounts.

Work alongside senior engineers to implement governance, compliance, and security policies for collaboration tools.

Partner with business units to facilitate low-code/no-code app development and automation projects using Power Platform.

Monitor system health and conduct routine maintenance tasks.

Create and update documentation for standard operating procedures, configurations, and troubleshooting guides.

Stay informed on Microsoft 365 roadmap developments and proactively apply relevant updates.

Engage in continuous service improvement and automation initiatives.

Required Qualifications

Bachelor s degree in computer science, Information Technology, or a related discipline.

At least 5 years of experience in IT support or system administration.

Proficient with Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.

Basic to intermediate experience with Power Platform (Power Apps, Power Automate).

Understanding of Azure Active Directory and Microsoft Entra ID.

Familiar with Microsoft 365 compliance and security center tools.

Excellent problem-solving and communication skills.

Ability to work both independently and collaboratively within a team.

Eagerness to learn new Microsoft tools and technologies.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.