CICS Systems Engineer

Job details:
Role: CICS Systems Engineer
This role is onsite and preferred to be in Pittsburgh or Lake Mary (Northern Orlando, FL) via
hybrid in office work arrangement.
Duration: 9 Months or longer
Client: Kyndryl

Summary:
Team Overview: CICS Team supports over 700 CICS Regions in several SYSPLEXs. Support of all
aspects of the CICS product including Maintenance , New Versions and releases,
Troubleshooting, performance and tuning, enhancements, z/OS Connect, CPSM, CICS Explorer
and evaluation of new tools. Strong CICS background to staff a position within the CICS support
group. The CICS support group interfaces with the business and other technical teams to
provide a world class platform for the client. The candidate should be able to implement CICS
vendor software maintenance and possess the knowledge of performance and tuning, have
good troubleshooting and diagnosis skills and provide business unit support and testing. This
opportunity will provide the individual with an exposure to many aspects of CICS systems and
system programming. The individual is required to participate in a 24x7 on call rotation with the
team, providing 24 x 7 problem resolution and high systems availability. Interfacing with
management and the technical staff to plan and prioritize projects tasks in accordance with
departmental goals.
In this role, you ll make an impact in the following ways:
Daily support and upkeep of the Mainframe CICS Environment and supporting products
and processes.
Work with IBM and vendor utilities and be able to work with various technical groups to
support real-time business functions.
Hands on experience with the latest z/OS Versions and Release levels and Products
including CICS TS V5.5 & V6.1, CPSM, CICS Explorer, z/OS connect, SMF, DFSMS, JCL,
DFHSM, DFDSS, FDR, SYNCSORT, SMPE, TSO, SDSF, RACF, SVC Dumps, ACF2, MQ, Top
secret ,CA Sysview, TCP/IP,CAFC, IPCS, DB2, VSAM. Mainframe Disaster Recovery / Data
Center Rotations.
Utilization of ServiceNow (Project, Incident and Change Management), and working
directly with the user community, and vendor technical support personnel
To be successful in this role, we re seeking the following:
Minimum of 5 years + experience in CICS. B.S. or B.A. or equivalent work experience
required; advanced degree beneficial; certification beneficial
Knowledge of CICS/TS internals and operations
Proficient in the use of JCL and working with various vendor utility programs
Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level
language programming

Good communication skills both written and oral are required as the individual must
interface with application developers, support teams, software vendors and
management staff
Ability to provide 24x7 on call support on a rotational basis and Experience with zOS
CONNECT and/or zOSMF
Require a candidate with strong CICS background to staff a position within the CICS support
group. The CICS support group interfaces with the business and other technical teams to
provide a world class platform. The candidate should be able to implement CICS vendor
software maintenance, z/OS Connect interfaces with CICS, CPSM, CICS Explorer and possess the
knowledge of performance and tuning, have good troubleshooting and diagnosis skills and
provide business unit support and testing. This opportunity will provide the individual with an
exposure to many aspects of CICS systems and system programming. The individual is required
to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and
high systems availability. Interfacing with management and the technical staff to plan and
prioritize projects tasks in accordance with departmental goals.