DevOps Consultant: Local / F2F interview

Only Locals to Houston, TX and F2F Interview would be there

Ongoing Contract and need to work Onsite in Houston, TX

If available for the below role, needed links/ copies of your certifications if so you have any , current location, Visa and DL Copies, small writeup why you think an ideal fit, rate/hr on All Inclusive with the tax term with three professional managerial level references .

For all Integrations (IBM ESB) the Support

Team will perform the following activities.

i. Monitor and respond to alerts as per defined SLAs.

ii. Respond to and resolve all incidents (an Incident is defined as a Production issue within Integration developed or modernized by the Flex

Team either reported by the client or through an alert and logged within the Incident management tool) as per defined SLAs.

iii. Perform Root Cause Analysis (RCA) for Priority 1/ Priority 2 incidents as per defined SLAs and execute next steps on timely manner to ensure same issues don t recur. He/she will have to proactively engage with (ASO) through a Governance model on a regular basis to review and discuss incidents, trends, key action items, and any other agreed-upon metrics. This engagement will occur on a weekly, monthly, and quarterly basis, ensuring effective communication, and collaboration.

iv. Develop minor integration changes , upgrades, or defect fixes (code or configuration fixes) for Integrations in scope of Support Team amounting to 60 hours of work per month.

v. Engage with ASO on weekly, monthly, Quarterly Governance model on incidents, trends, and key action items and other agreed upon metrics.

vi. Perform peak readiness tuning: Fix issues identified in Integrations as part of peak readiness testing of systems and Integrations by the client testing teams

vii. Review and evaluate release performance quality based on testing done by client project teams

viii. Lead and support ASO during the Peak Season readiness and execution of following activities

1. Operational readiness of alerts, monitoring dashboards and SOPs

2. Shift and communication plans/ rosters

3. Performance fixes for issues identified by the testing team during peak readiness performance testing/ runs

ix. Engage Source and Destination Application support team through SiteOps team proactively to triage and resolve any issues.

x. Publish heath check on the integrations as part of the weekly stat governance report.

xi. Develop SOPs and maintain them.

xii. Support Grafana application for monitoring purposes

xiii. For Production and lower environments, perform maintenance, upkeep, patching, upgrade for Integration related cloud infrastructure components including Google Kubernetes Engine (GKE) and Google Compute Engine (GCE)

xiv. Partner with the Integration Core and Flex teams as part of deployments on Production and lower environments as well as cut over

xv. Maintain DevOps ecosystem, upgrades, patching to underlying supporting DevOps applications, making sure scripts are maintained and ensure uptime