Mailroom Clerk - Onsite

Title: Mailroom Clerk - Onsite

Mandatory skills:

Mailroom, mail services,
mail tracking system, mailroom environment,
MS Excel, Word,
Customer Service,
shipping software, shipment, packages, safety, emergency procedure,
logistics, inventory, shipping regulations, shipping standards,
Research, scan, email, process improvement, communication, organizational

Description:

POSITION PURPOSE:

Reporting to the Supervisor, mailroom, General Services, the client, the primary purpose of this position is to provide incoming and outgoing mail services according to procedures. To receive, bulk scan, sort and deliver U.S. Mail, Express and courier deliveries to include FedEx, UPS, Courier, and United Parcel Service.

PRIMARY RESPONSIBILITIES:

Maintain daily operations of mailroom and mail services according to procedures.
Accurately receive, bulk scan, sort and deliver scan with signature all incoming mail/packages on a daily basis.
Prioritize deliveries to accommodate departments with special delivery needs and/or prompt handling of urgent items.
Utilize mail tracking system to account for receipt and delivery of all incoming trackable items.
Process outgoing shipments and mail on daily basis. Maintain and submit organized shipping forms. Provide email of tracking numbers to shippers upon request.
Research and track deliveries upon request, or arriving without a name or department.
Provide back-up to Facilities to assist with emergencies, special projects, and staff shortages.
General knowledge of office safety and emergency procedures.
Communicates openly with manager regarding undeliverable items, concerns, observations and/or process improvements.

EDUCATION AND QUALIFICATIONS:

High School Diploma
Minimum of three years experience in large mailroom environment
Strong verbal and written communication skills
Professional appearance and attire
Strong organizational skills
Ability to professionally interface with those inside and outside the company
Customer Service orientation
Attention to detail
Self Starter
High energy level
Ability to work independently
Use of shipping software such as UPS World Ship and CampusShip.
Strong computer skills - email, MS Excel, Word

OTHER:

Position requires extensive walking, standing, reaching, lifting (up to 50 lbs), pulling and pushing.

Note:

Shift Details: 9am-6pm Monday to Friday.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008