Sr. M365 Engineer

Full Time, Permanent Opportunity for Sr. M365 Engineer (Hybrid in Plano, TX)

The Work Itself

The Senior Microsoft 365 Engineer is responsible for administering and providing end-user support for the organization's Microsoft 365 platform. This includes managing various Microsoft Office products such as Microsoft Teams, Copilot, SharePoint Online, OneDrive for Business, and the Microsoft productivity suite. The role involves frequent interaction with end-users to troubleshoot and resolve issues related to user access, connectivity, and performance.

Key responsibilities include developing and maintaining documentation and training materials for both end-users and IT staff. The engineer will also collaborate with other IT teams and stakeholders to ensure that Microsoft 365 solutions align with the organization's goals and objectives. Additionally, the position requires working closely with customers to provide guidance on new features and functions that may enhance productivity, as well as offering support and guidance related to Microsoft Copilot within the organization.

The ideal candidate will possess strong analytical skills to evaluate and interpret information objectively, identify appropriate solutions, write clearly, and present complex information concisely and effectively. They should communicate with clarity and precision, adapt positively to change, seek feedback constructively, and drive necessary changes to achieve organizational objectives. Furthermore, the candidate must understand and anticipate customer needs, taking action to deliver high-quality products and services that exceed expectations. The person in this role will be responsible for monitoring new feature releases for Microsoft products and making suggestions for usage within the organization.

The Talent You Bring

• Bachelor's degree from an accredited college/university or equivalent work experience
• 6+ years of work experience
• Microsoft 365 Certified: Administrator Expert certification or equivalent knowledge/experience
• Advanced knowledge of Microsoft 365 administration
• Strong understanding of cloud technologies
• Must be able to follow oral and written directions
• Must be self-motivating and able to work with minimum direction
• Must be able to prioritize assigned workloads and effectively complete projects and priorities
• Attention to detail, administration, and demonstrated organizational skills are required
• Strong verbal, written, listening, and communication skills
• Demonstrated ability to establish and maintain productive working relationships with all levels of employees
• Must be flexible and highly receptive to change

Preferred Requirements:

• Proficiency in PowerShell scripting for reporting and administration
• Experience working with Microsoft Power platform

Catalyst and Your Career

Catalyst is igniting change and unlocking new possibilities for credit unions and the members they serve. Whether through innovative payments, asset management or liquidity solutions, we re passionate about transforming goals into achievements and helping credit unions grow.

To accomplish this, we actively pursue talented individuals capable of making a positive impact on member credit unions, and we do our best to retain these employees. Among the ways we do this are generous benefits, a safe work environment and promotion of a strong work-life balance. We believe in our employees success, and the average employee tenure of 14 years suggests that our employees feel the same way!

How We'll Have Your Back

Catalyst Corporate s compensation structure offers market-competitive base pay. However, Catalyst's full compensation package is more than just your paycheck and is meant to support and improve your personal and professional life, including:

• Time Away: Federal Holidays, Vacation, Sick Time, and Parental Leave, as well as time off for volunteering.
• Planning for the Future: 401K retirement savings plan with matching and company contributions.
• Supporting your Health & Well-Being: Flexible health and insurance options, including Medical, Dental, and Vision Insurance choices, Long and Short-Term Disability Insurance, Life Insurance, Supplemental Life and AD&D Insurance, as well as a Flexible Spending Account.
• Building a Family: We were named Best Place for Working Parents 4 years in a row due to our commitment to family-friendly policies and practices.
• Work-Life Integration: Other benefits include credit union membership, a casual work environment, paid covered parking, and an onsite fitness facility with showers. In addition, we also offer access to a variety of onsite services, such as a massage therapist and personal trainer, car wash and detail service, vehicle refueling service, and food delivery service.

Who We Are

With innovative payments, asset management and liquidity solutions, Catalyst is unlocking new possibilities for credit unions across the nation, and the members they serve. We are passionate about transforming goals into achievements and helping credit unions grow. Discover why more than 1,500 credit unions are using Catalyst s solutions today.

Catalyst is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.