Product Owner/Business Analyst (Payment)

Role :: Product Owner/Business Analyst (Payment)

Location :: Irving, TX / New Jersey

Type :: Fulltime

Job Description

Must Have Technical/Functional Skills

• 13+ years of experience in IT as Product Owner/Business Analyst in Payments Domain.
• Experience in handling requirements for Real time Payment, Zelle, Wire, Wallet payments
• Adept at integrating advanced payment solutions (e.g., Apple Pay, Klarna, PayPal, Synchrony Pay Later)
• Advanced experience in Agile and Waterfall planning and delivery processes.
• Advanced knowledge and experienced working with Jira work planning and management utility.
• Experience leading digital initiatives with demonstrated success in driving improved digital customer servicing experiences that reduce servicing expenses.
• Extensive experience working with developers, architecture engineers, and internal stakeholders to understand what is technically possible, and how to translate options into the delivery of market leading customer experiences.
• Ability to communicate effectively with technical teams.
• Ability to communicate effectively across varying levels of business management.

Roles & Responsibilities

• Collaborate with product owners, stakeholders, and cross-functional teams to elicit and document business requirements, driving alignment with strategic priorities
• Create and maintain custom reports and dashboards and utilize Analytics and Tableau to make data driven decisions.
• Partner with user experience designers using Figma/Miro to develop digital solutions tailored to customer needs, ensuring seamless digital experiences for client-facing applications.
• Operate within an agile framework, using Jira to document and prioritize requirements and facilitate the development process.
• Should have Hanson product experience in fasterpayment, realtime payment, swift , Zelle, Bill pay etc.