Overview
Skills
Job Details
Job Title: AWS Consultant with Amazon Connect experience
Location: Dallas, TX ( Onsite -Local candidates only)
Rate: $63/hr on C2C
Duration: Long Term Contract
No Third Party
Interview Process:
One Teams Call
One Prep Face-to-Face
One Client Round (Face-to-Face)
Job Description:
We are seeking an experienced AWS Consultant with strong expertise in Amazon Connect and related AWS services. The ideal candidate will be responsible for designing, developing, and maintaining cloud-based contact center solutions while integrating with various backend systems and third-party APIs.
Key Responsibilities:
Design, develop, and maintain solutions using Amazon Connect for both voice and chat-based customer interactions.
Build and deploy serverless applications using AWS Lambda, API Gateway, and Python/Node.js.
Implement and utilize AWS Bedrock within Amazon Connect.
Integrate Amazon Connect with backend systems and third-party APIs.
Develop and manage contact flows, transfer queues, Lex bots, and Lambda integrations within Amazon Connect.
Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions