Workstation Support / Full-Time / On-Site / Harrisburg, PA

Workstation Support / Full-Time / On-Site / Harrisburg, PA

Become a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team!

Accepting Candidates Until 07/08/2025 at 2:00 PM

The Position:
Client: Commonwealth of Pennsylvania Pennsylvania Department of Transportation (PennDOT)
Position Title: PennDOT Workstation Support (WST) PS3 (767422)
Location: On-Site in Harrisburg, PA
Duration: Initial term through 06/30/2025 (+ Annual Renewal in 1-Year Terms)

Note: Candidates must be within reasonable commuting distance (1-hour/50-miles) of Harrisburg, PA.

Candidate will be a member of the Workstation Support Team located in Central Office, Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.). The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.

Essential Responsibilities;
- Keep all support tickets up to date and well documented.
- As required, provided documentation on issue resolution for other teams.
- Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.

The Skills and Experience:
- 3+ Years: Deploying PC s and providing support to end users in a large enterprise environment (1,000 PC s +)
- 3+ Years: Develop, test, maintain PC images
- 3+ Years: Experience supporting PC s in a large domain environment
- 3+ Years: Install and configure PC hardware and peripherals
- 3+ Years: Repair PC s by replacing hard drives, motherboards, memory, etc.
- 3+ Years: Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC s, laptops, and Apple OSx MAC s
- 3+ Years: Knowledge of Active Directory and experience troubleshooting GPO s and name resolution
- 3+ Years: Experience with managing profiles and certificates on Microsoft Windows PC s, laptops, and Apple OSx MAC s
- 2+ Years: Experience supporting Microsoft Windows PC s, laptops, and Apple OSx MAC s using remote tools (SCCM remote, RDP, ARD)
- 2+ Years: Application Support for MS Office 365 on Microsoft Windows PC s, laptops, and Apple OSx MAC s
- 1+ Years: Experience integrating Macintosh systems into an Active Directory Domain environment
- 2+ Years: Scripting with VBS and PowerShell is highly desired
- 2+ Years: Configuration Management Console queries and reporting is highly desired
- 2+ Years: SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize is highly desired
- 2+ Years: Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT) is highly desired
- 2+ Years: Microsoft Certification is highly desired
- Able to communicate in a clear manner is desired
- Change oriented improve processes and confront difficult circumstances in creative ways is desired
- Demonstrated customer focus; building strong customer relationships is desired
- Effectively evaluate information to make correct decisions is desired
- Strong problem-solving skills, able to narrow scope of problems, eliminate irrelevant information is desired
- Strong team player collaborate with others, be open to other ways of doing things is desired
- Interested in emerging technologies demonstrated through training and attending technical events is desired

The Company:
The mission of Domino Technologies, Inc. is to provide clients with IT solutions for their individual business processes that lead to strategic market advantages. Since its founding in 1996, the Domino Tech Team has built a solid record of performance working with clients in the Government and Commercial sectors.

The Perks:
- Excellent Market Salary
- Competitive Benefits
- Paid Holidays and Vacation
- Positive Work-Life Balance

The Location:
Domino Technologies is based in the Harrisburg area the capital city of the Commonwealth of Pennsylvania and the county seat of Dauphin County. Located on the east bank of the Susquehanna River, Harrisburg is the anchor of the Susquehanna Valley metropolitan area.

Contact Us Today!