Technical Writer

Role Overview

We are looking for a Technical Writing Lead with deep expertise in IT documentation and proven leadership skills. This role combines hands-on technical writing with team leadership, process governance, and cross-functional collaboration. The ideal candidate will drive documentation strategy, mentor a team of writers, and ensure high-quality deliverables that support onboarding, training, and organizational knowledge transfer.

Key Responsibilities

• Lead, mentor, and develop a team of technical writers to build a cohesive, high-performing unit.
• Balance team workload and ensure alignment with project milestones and timelines.
• Drive toward the big picture while managing detailed deliverables.
• Collaborate across multiple teams to align documentation needs and outcomes.
• Communicate effectively with stakeholders at all levels for clarity on deliverables and expectations.
• Establish and reinforce processes for quality review and accuracy standards in documentation.
• Integrate governance requirements to ensure sustainability and compliance of documentation practices.
• Oversee documentation strategies that support onboarding, training, and upskilling across the organization.
• Maintain hands-on involvement in technical writing tasks as needed.

Proven leadership experience in managing and mentoring technical writing teams.

Ability to build team cohesion and foster collaboration.

Strong organizational skills to balance priorities and drive toward milestones and timelines.

Expertise in cross-team collaboration to align diverse needs and outcomes.

Advanced communication skills for engaging multiple levels of project stakeholders.

Deep understanding of how documentation supports organizational learning and development.

Experience establishing governance and quality review processes for documentation.

AI proficiency: demonstrated experience with effective prompting, iterative refinement, and output validation.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.