Technical Support Associate

Overview

On Site
$28 - $29
Contract - W2
Contract - 6 Month(s)

Skills

WINS
TCP/IP
Printers
Network
Virtual Private Network
Microsoft Office
FTP
IT Infrastructure
DNS
DHCP
Computer Hardware
Computer Operation
Information Technology
Technical Support
Communication
Computer Networking
Distributed Computing
Microsoft Windows

Job Details

Description:

**Temp-to-perm after 6 months
**Shift: 6:30a-3:30p Monday & Friday + 6:30a-7:30p Saturday & Sunday, 1 hour lunch
**Will train during 1st shift until June - 6:30a-3:30p M-F
Technical Support Associate
The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.

Primary Requirements/Skills
 2+ years of relevant experience working in Information Technology supporting and troubleshooting Computers, Printers, Server(s), and other Network issues in a corporate network environment.
Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP
Excellent verbal and written communication skills and attention to detail.
Must possess good time management, organization, and multi-tasking skills.
Solid analytical and problem-solving skills.

Primary Technical Requirements/Skills
 Knowledge of computer operations and their interfaces
Working knowledge of communications protocols and networking technology and hardware
Working knowledge of IT infrastructure architecture.
Windows 10\11 desktop implementation and support
Microsoft Office and Office 365

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