AI Solutions Architect

Overview
We're seeking an experienced Techs to own the architecture, delivery, and ongoing evolution of our AI-driven, zero-ops conversational embed system. You'll combine deep hands-on expertise in modern web frameworks, cloud-native PaaS, and real-time telephony/video integrations with strong leadership skills to drive rapid experimentation, reliability at scale, and seamless data hand-offs

Key Responsibilities

• Architect & Deliver: Design and maintain the end-to-end topology (Next.js/React front-end, NestJS API, Redis/Postgres stores, RabbitMQ queues, telephony bridge) with a focus on isolation (Shadow DOM), modular adapter layers, and minimal cold-start latency.
• Lead Rapid Iteration: Build CI/CD pipelines (GitHub Actions Heroku/Vercel), feature-flag support (Amplitude Experiments), and embedded-script delivery so product teams can ship daily experiments with zero downtime.
• Ensure Scalability & Resilience: Implement autoscaling strategies (Heroku Dynos, Vercel Edge Functions, warm-dyno pre-warmed pools), cost-efficient scale-to-zero patterns, and SLO-driven monitoring (Datadog, Sentry).
• Data Consistency & Security: Own session management (Redis TTL, session restore), transactional lead routing into Convoso, and compliance ready data practices (TLS 1.3, JWT/HMAC tokens, AWS KMS encryption, HIPAA/SOC 2 alignment).
• Integrations & Adapters: Lead development of vendor-agnostic adapter layers for AI/video (Tavus, HeyGen, OpenAI), telephony (Twilio, Plivo), daily-co captioning, and analytics (Amplitude, Google Analytics).
• Team Leadership & Mentorship: Guide a small, cross-functional squad of backend, frontend, and DevOps engineers conduct code reviews, share best practices, and foster a culture of ownership, observability, and automated testing.
• Roadmap & Strategy: Partner with Product and Operations stakeholders to define Phase 2 migration paths (EKS/Kubernetes, multi-AZ deployments, advanced compliance) and prioritize enhancements (personalization, regionalization, connection pooling).
• 5+ years building and operating production-grade web applications with Next.js/React and NestJS (or equivalent Node.js frameworks)
• Proven expertise with PaaS platforms (Heroku, Vercel) and "scale-to-zero or autoscale configurations
• Deep understanding of Redis session stores, PostgreSQL (AWS RDS), and message queues (RabbitMQ or similar)
• Hands-on experience integrating Twilio/Plivo telephony and call-center APIs (Convoso)
• Familiarity with real-time video/voice embeddings (Daily.co), AI adapters (OpenAI/Azure, TavHeyGen)
• Strong DevOps chops: GitHub Actions CI/CD, CLI deployments (Heroku/Vercel), preview/staging workflows
• Track record of designing for observability: Datadog, Sentry, structured logging, alerting to SLOs
• Solid grasp of security best practices: short-lived signed tokens (JWT/HMAC), TLS, encryption-at-rest (AWS KMS)

• Prior leadership or tech-lead experience in agile, high-experiment environments
• Exposure to Kubernetes/EKS, multi-AZ architectures, and connection-pooling strategies
• Hands-on with HIPAA/SOC 2 compliance processes and AWS BAA setups
• Familiarity with A/B testing frameworks and session-replay tools
• Spanish-language support or multilingual personalization experience

• Comprehensive medical benefits
• Competitive pay
• 401(k) Retirement plan
• and much more!

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.