Overview
USD 38.03 - 76.06 per hour
Full Time
Skills
OCI
Cloud Architecture
Enterprise Resource Planning
HR Management
Data Migration
Testing
Communication
Customization
Fusion
Business Intelligence
Groovy
Scripting
Lead Management
Management
Forecasting
Territory Management
Partner Relationship Management
Sales
Artificial Intelligence
Change Request Management
Knowledge Management
Customer Service
Service Level
Business-to-business
Dashboard
Venture Capital
Videoconferencing
Oracle Fusion
Customer Experience
Profit And Loss
Oracle Cloud
SaaS
PaaS
IaaS
Training
Gamification
Analytics
Customer Facing
Recruiting
Health Care
Taxes
Financial Planning
Legal
Insurance
Internal Communications
IC
Integrated Circuit
Cloud Computing
Value Engineering
Innovation
Life Insurance
Accessibility
Oracle
Law
Job Details
Job Description
The Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment.
Oracle University is a global team that empowers customers, partners, and employees by providing training across all Oracle Cloud services, including SaaS and OCI. Training is delivered via digital subscriptions on an advanced learning platform featuring knowledge checks, skill paths, gamification, and learner analytics. The team also delivers live, instructor-led sessions and hands-on labs to enhance cloud learning experiences.
Passion for training and sharing knowledge!
8+ years of hands-on experience working with Oracle Fusion Sales and B2B Service Cloud Applications.
Understanding of Oracle CX Cloud architecture and integration with other Fusion Cloud modules (e.g., ERP, HCM)
Experience with data migration, user security setup, sandbox testing, and extensibility frameworks.
Familiarity with REST APIs and Application Composer in Sales and B2B Service Cloud.
Strong communication skills and experience delivering virtual or in-person training.
Strong technical knowledge in customizing Fusion application with custom objects, Redwood, BI Dashboards, Groovy Scripting, Visual Builder and DCS.
Practical consulting and field experience with the following Oracle Fusion Sales & Service modules:
Sales Modules
- Lead Management
- Opportunity Management
- Product Catalog
- Sales Forecasting
- Territory Management
- Partner Relationship Management (PRM)
- Sales Analytics
- Digital Sales and Sales Assistant (Mobile & AI Features)
B2B Service Modules
- Service Request Management
- Knowledge Management
- Digital Customer Service
- Service Level Agreements (SLAs)
- B2B Service Analytics and Dashboards
#LI-VC7
Responsibilities
As the Oracle Fusion Cloud Customer Experience (Cx) Lead you will join a team of SMEs charged with supporting Oracle University's Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.
The Oracle Cloud Cx Lead is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment.
Oracle University is a P&L business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS, PaaS and IaaS Implementations. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $38.03 to $76.06 per hour; from: $79,100 to $158,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
The Principal Oracle Cloud Product Education Lead - Oracle Fusion Sales and B2B Service Instructor/Consultant is a self-motivated professional who uses their expertise to support Oracle University products, curate online subscription content, teach, develop, and record training materials. The ideal candidate is passionate about technology and education, driven to learn and teach using modern learning methods in a fast-paced and customer-centric environment.
Oracle University is a global team that empowers customers, partners, and employees by providing training across all Oracle Cloud services, including SaaS and OCI. Training is delivered via digital subscriptions on an advanced learning platform featuring knowledge checks, skill paths, gamification, and learner analytics. The team also delivers live, instructor-led sessions and hands-on labs to enhance cloud learning experiences.
Passion for training and sharing knowledge!
8+ years of hands-on experience working with Oracle Fusion Sales and B2B Service Cloud Applications.
Understanding of Oracle CX Cloud architecture and integration with other Fusion Cloud modules (e.g., ERP, HCM)
Experience with data migration, user security setup, sandbox testing, and extensibility frameworks.
Familiarity with REST APIs and Application Composer in Sales and B2B Service Cloud.
Strong communication skills and experience delivering virtual or in-person training.
Strong technical knowledge in customizing Fusion application with custom objects, Redwood, BI Dashboards, Groovy Scripting, Visual Builder and DCS.
Practical consulting and field experience with the following Oracle Fusion Sales & Service modules:
Sales Modules
- Lead Management
- Opportunity Management
- Product Catalog
- Sales Forecasting
- Territory Management
- Partner Relationship Management (PRM)
- Sales Analytics
- Digital Sales and Sales Assistant (Mobile & AI Features)
B2B Service Modules
- Service Request Management
- Knowledge Management
- Digital Customer Service
- Service Level Agreements (SLAs)
- B2B Service Analytics and Dashboards
#LI-VC7
Responsibilities
As the Oracle Fusion Cloud Customer Experience (Cx) Lead you will join a team of SMEs charged with supporting Oracle University's Cloud training content. You will participate in the recording, delivery, and sale of Oracle University (OU) training assets including but not limited to the Cloud Navigator, Cloud Learning Subscriptions, Live Training Sessions, Certification, and content.
The Oracle Cloud Cx Lead is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment.
Oracle University is a P&L business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS, PaaS and IaaS Implementations. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring cloud content and hands on labs to practice on live cloud environments.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $38.03 to $76.06 per hour; from: $79,100 to $158,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.