Overview
On Site
Contract - W2
Skills
IT Consulting
Continuous Improvement
Incident Management
Problem Management
Release Management
Information Technology
Decision-making
English
Microsoft Office
Budget
Program Development
ProVision
Regulatory Compliance
Presentations
Media
Service Delivery
Policies and Procedures
Documentation
Project Planning
Communication
Collaboration
Change Management
Management
Law
Job Details
- JOB-7474
- IT Change Manager
- Las Vegas, NV
- Contract
- Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking an IT Change Manager to join our team.
JOB SUMMARY
The ideal candidate will be responsible for working with staff and leaders on a wide variety of improvement programs. The candidate will also create reports, assist with budgeting cycles, develop solutions, coordinate activities, oversee project efforts and the work of others involved in the projects, and identify opportunities that would improve the services and quality of the department. This role will provide support for a variety of departmental programs focused on the continuous improvement and increased capabilities of the department in the areas of change management, incident response management, problem management, and release management; namely, applications, infrastructure, security, digital services, and administration.
REQUIREMENTS- Minimum of four (4) years of experience in the Information Technology field
- Bachelor's degree or equivalent
- Practical experience creating both technical and user-focused communications
- Ability to work mainly onsite, full time, Monday-Thursday, 10-hour shifts
- A hybrid schedule may be considered after a qualifying period
- Must be a resident of Clark County
PREFERRED SKILLS- Exceptional organizational abilities with the capacity to meet deadlines and prioritize tasks efficiently.
- Strong communication skills for producing clear, concise reports, presentations, and correspondence; interfacing with digital services; applying departmental policies and procedures; managing and resolving technical issues; using sound independent judgment within established guidelines; building and maintaining effective working relationships with individuals encountered during work; overseeing and reviewing the work of others on projects or daily tasks; and guiding others in work processes.
- Ability to gather and evaluate program data, identify patterns, interpret findings, and create reports to support decision-making and program enhancements; strong capability to assess issues, determine solutions, and take proper action; ability to conduct trainings for internal and external stakeholders; ability to collaborate effectively in team environments; represent the company at external outreach events as required.
- Outstanding written and verbal communication skills in English, with proficiency in both spoken and written formats.
- Experience using Microsoft Office products.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Plans, organizes, assigns, supervises, reviews and evaluates the work of professional, technical and/or support staff.
- Recommends selection of staff; trains staff in work procedures; administers discipline as required.
- Directs and or recruits, trains and reviews the work of volunteers; ensures their effective use within the program or service unit requirements.
- Plans goals, objectives, policies and work standards for the program or unit; provides input into the program's budget.
- Develops and modifies techniques and formats to evaluate pilot or current program or unit effectiveness and to determine the need for modification and/or new program development.
- Researches and develops alternatives; ensures that the program or unit is meeting the departmental mission; locates funding sources, service deliverers and other resources; designs and implements program procedures and manuals.
- Contributes to the overall quality of the program's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
- Monitors assigned program or programs; ensures compliance with departmental mission, funding source regulations and other guidelines.
- Acts as the program/service unit and representative with other departments, community organizations and public and private service providers, funding sources, community and business organizations; answers questions, resolves problems and provides information and technical assistance as required.
- Makes presentations to a variety of community groups; promotes the programs through developing contacts with various organizations and through media announcements.
- Monitors changes in legislation that may effect program/service unit operations or service delivery; evaluates their effect upon program or unit activities and recommends appropriate policy and procedure modifications.
- Maintains or directs the maintenance of accurate records and files.
- Prepares a variety of correspondence, reports, policies, procedures, program documentation and other written materials.
- May provide staff support and guidance to a policy board or committee.
- Uses standard office equipment, including a computer, in the course of the work; May drive a motor vehicle to attend meetings and visit various work sites.
DAILY/WEEKLY EXPECTATIONS- Participate in meetings for assigned projects daily/weekly.
- Meeting notes using our template to be sent out within 24 hours of each meeting.
- Timelines and deliverables will be met as indicated in project plan.
- Update weekly project spreadsheets and other documents.
ADDITIONAL OVERVIEW- Coordinate with internal departments on communication to staff and external
- partners.
- Collaborate and align efforts with departments both within and outside the company.
- Develop change communications tailored to specific audiences, both internal and external.
- Adhere to established change management processes.
- Contributes to the efficiency and effectiveness of assigned projects by offering suggestions or
- direction as a member of the team.
- Ability to manage multiple projects simultaneously.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.