Workstream Lead

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global Support Centers. Through inclusivity, we share a singular vision to deliver world-class measurable upside results to our customers. It takes a village come join ours!

Job Summary:

Under general direction of the EPMO, the candidate will oversee multiple mid-sized, medium to high-complexity projects. Responsible for multiple aspects of the project over the entire project life cycle. Will work with project team, assigning individual action items and responsibilities, identify resources needed, develop project schedule, identify and mitigate risks and issues, produce status reporting and escalating appropriately following standard program processes and to ensure timely completion of the assigned projects. Candidate must be willing to manage multiple projects at a given time. Projects will be focused on complex solutions involving third party integrations with an Epic foundation. Candidates with experience with large implementations, health plan operations, Epic and Third Party applications is a plus but not required.

Technical skills:

• Epic Applications
• Planview
• Third Party Applications

Essential Functions:

• Oversees highly complex projects/programs with appropriate departmental and leadership relationship management, and project management. Responsible for the management of multiple projects: Develops project plans, budgets and schedules. Coordinates project work, and completes projects on time and within budget. Works with/leads the constituent Project Managers/workgroup leads responsible for the execution of their areas of a project to monitor cost, schedule and technical performance of component project and operation, while working to ensure the ultimate success of the program. Acts as a mentor and/or consultant to others.
• Assesses resource requirements for projects and negotiates for resources with management to meet project plan deliverables. Organizes and works with appropriate leadership, departments and leaders to plan and schedule the coordination of people and tasks as needed to accomplish project objectives.
• Appropriately manages vendors from initial contracting through project completion. Serves as the leader for assignment of work activities, escalation of project related issues, service delivery, and customer satisfaction. Able to coordinate activities of numerous, diverse areas simultaneously.
• Serves as a liaison for projects between various departments within Spectrum Health. Communicates, collaborates, networks with and acts as a consultant to stakeholders and business partners in order to ensure continuity and coordination of services and appropriate utilization of resources.
• Analyzes and documents processes, procedures and outcomes to seek continuous improvement.
• Ensures adherence to the Spectrum Health Project Management methodology and quality standards. Acts as a change agent to advance the knowledge and use of project management and the Spectrum Health project management methodology and toolset.

Qualifications:

• Required Bachelor's Degree or equivalent
• Preferred Master's Degree or equivalent
• 3 years of relevant experience in the field Required
• 5 years of relevant experience in the field Preferred
• Experience in a project management role that adheres to Project Management Institute (PMI) principles and practices, and which includes: leading multiple moderately-sized project teams of eight or more team members within a matrix organization; supervising or leading resources directly or indirectly in a cross-functional team environment; and projects in multiple technologies and/or business functions Preferred
• CRT-Project Management Professional (PMP) - PMI Project Management Institute preferred Or
• CRT-Program Management Professional (PgMP) - UNKNOWN Unknown preferred

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