Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 2 Year(s)
Able to Provide Sponsorship
Skills
Backup Administration
Communication
Computer Hardware
Network
Technical Support
Job Details
Provide accurate and complete answers to general use and environment questions in a timely manner
Serve as the point of contact for technology support and services
Serve as the point of integration between the business functions of the department and the technology
requirements of the department.
Provide desktop computer support
Ensure that all work is documented for future reference.
Follow quality standards.
Ensure effective and reliable backups are being performed.
Proactively address customer needs.
Communicate accurate and useful status updates.
Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and
software
Investigate user problems, identify their source, determine possible solutions, test and implement solutions
Ability to work in a team environment.
Strong communication skills; both written and spoken
Investigate user problems, identify their source, determine possible solutions, test and implement solutions
Requirements
Top 3 Skills:
Trouble Shooting with end users
Customer Service Skills
Microsoft Products
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.