IT Project Manager

RESPONSIBILITIES:
Kforce has a client that is seeking an IT Project Manager in Atlanta, GA. In this exciting opportunity, you will be an integral part of the Partner Integrations team ensuring our Financial Institutions and Cobrand partners are successfully set up to connect to Company and their successful implementation of APIs that enhance the cardmember experience that differentiates our B2B partners from their competitors.

Summary:
We are seeking a detail-oriented and client-focused IT Project Manager to lead and coordinate technical onboarding projects between Company and our partner Financial Institutions & Cobrand partners. You will manage the full implementation lifecycle of data exchanges (batch files), Single Sign-On (SSO), and various credit card payment API integrations, working directly with both our Elan partners (financial institutions) and Cobrand partners (merchants) and their 3rd party digital providers. If you enjoy interacting with B2B customers, following procedures, conducting repeatable activities, talking about technology, and able to navigate curve balls this is the role for you.

Key Responsibilities:
Lead end-to-end implementation of technical integrations including:
* Batch file data exchange setup
* Single Sign-On (SSO) integrations
* Credit card payment API implementations
* Act as the primary point of contact for assigned projects, managing communications between Company/Elan, Financial Institutions, and third-party providers (e.g., Fiserv, FIS, Alkami, Candescent)
* Maintain accurate and up-to-date project tracking using Salesforce

REQUIREMENTS:
* Bachelor's degree, or equivalent work experience
* Experience communicating technical topics clearly and tactfully via phone, email, and in meetings to audiences without technical aptitude
* Experience initiating or participating in process improvement initiatives
* Client-facing B2B roles, preferably in a technology or financial services environment
* Comfortable managing client and vendor relationships
* Clear, confident communicator with strong listening skills
* Patient, diplomatic, and solution-oriented
* Proactive in follow-up and problem resolution
* Technically curious and process-minded
* Excellent analytical, problem-solving, organizational skills and attention to detail
* Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
* Aptitude for learning new systems, software, and integration methods
* Demonstrated ability to manage multiple projects and deadlines simultaneously

Preferred Experience/Skills:
* Experience with Salesforce or similar CRM/project tracking tools
* Experience working with third-party digital banking platforms (Fiserv, FIS, Alkami, Candescent, etc.)
* Credit card payments and/or credit card partner management experience
* Familiarity with APIs, SSO technologies, and data file transfer protocols (e.g., SFTP, flat files, etc.)
* Train internal teams and partners on updated workflows and systems
* Support change management efforts related to new integration processes or tools

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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