Site Reliability Engineer

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Wealth and Asset Management (WAM) Engineering is an organization within Schwab Technology Services aligned to support the technology needs of Schwab Asset Management (SAM), Wealth & Advice Solutions (WAS), the Schwab Center for Financial Research (SCFR), and Third-Party Platform teams. WAM Engineering Technology Operations, an organization within WAM Engineering, provides Technology Operations support to SAM, which is a critical area for Schwab.

In this newly created role, you will support the continued growth of the SAM business. As a SRE Engineer in Technology Operations, you will provide expert operational support with an emphasis on automation and improved user experience. The goal is to ensure our business partners have reliable systems to drive business growth. If you are looking to be empowered to own and refine production operations best practices and tools for observability, maintenance, and incident management, this could be the role for you.

What you have

Required Qualifications:

• 3+ years hands-on experience with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, Splunk), with a proven track record of setting up dashboards and alerts
• Developed scripts or tools that reduced repetitive operational toil
• 7+ years of experience with a systems programming language, such as Python, PowerShell, C# or Java, dotNet, JavaScript, and shell scripting
• 7+ years of experience with GitHub, Bamboo, Bitbucket
• 3+ years of on-prem infrastructure support experience
• 7+ years in a client facing productions support or operations role responsible for enterprise applications, infrastructure, and systems
• Minimum 3+ years of experience designing and implementing highly scalable and fault tolerant systems.
• In-depth knowledge of resilience patterns (i.e. circuit breakers, timeouts, retries, etc.) and how to design and implement them.
• In-depth knowledge of CICD processes and tools to ensure software is delivered safely using known deployment strategies (i.e. blue/green, canary deployments, feature toggles, etc.).
• Experience with Enterprise Systems that includes but not limited to:
• Event and Incident Management
• Release and Enterprise Change Management
• 5+ years leading projects, developing technical strategy, and mentoring junior engineers

Preferred Qualifications

• Partner with support, development, and business stakeholders to develop, measure, and leverage service level objectives
• Design and develop solutions to eliminate toil and manual effort from day-to-day support responsibilities
• Identify and implement improvements to logging, metrics, and tracing telemetry and triaging capabilities across a diverse technology stack
• Perform chaos engineering experiments to improve application resilience to known and unknown failures
• Experience in financial services

Education/Experience

• Bachelor's/Master's Degree from a top tier university, preferably in Computer Science
• 5-7 years of support/developer experience in financial services, preferably Asset Management

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.