Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Business Rules
ServiceNow
JavaScript
UI
User Experience
SOAP
SLA
GlideRecord
Glide API
API
Access Control
Agile
IT Operations
IT Service Management
Modeling
Scripting
Scrum
Workflow
Job Details
Job Role: ServiceNow Backend Developers
Location: Santa Clara, CA (Onsite)
Duration: Contract
ServiceNow Backend refers to the development and configuration work done server-side within the ServiceNow platform. It involves working with business rules, scripts, workflows, and integrations, as opposed to UI/UX or front-end configuration.
Core Responsibilities of a ServiceNow Backend Developer:
- Server-Side Scripting:
- Business Rules
- Script Includes
- Scheduled Jobs
- Workflow Scripts
- Script Actions
- Inbound Email Actions
- Data Modeling:
- Table creation and extension
- CMDB configuration
- Relationships and dictionary updates
- Integration Development:
- REST and SOAP APIs (both inbound and outbound)
- MID Server configuration
- Integration Hub / Flow Designer for automation
- Platform Logic & Automation:
- Workflows & Flow Designer logic
- Automated tasks, approvals, and SLA logic
- Notifications and Events
- Security & Access Control:
- ACLs (Access Control Lists)
- Roles and permissions
- Scripted security logic
Preferred Skills:
- Strong knowledge of JavaScript (used heavily in server-side scripting)
- Proficiency with ServiceNow Glide API / GlideRecord
- Experience working with ITSM, ITOM, HRSD, or CSM modules
- Familiarity with Update Sets, Scoped Applications, and ServiceNow Store apps
- Experience with Agile or SCRUM methodologies
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