Systems Engineer Network Operations & Monitoring

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent

Skills

Cisco
Cisco Certifications
WAN
Testing
Routing
Switches
Recovery
Disaster Recovery
Enterprise Networks
Optimization
Network Operations
Network Monitoring
Bridging
Collaboration
FOCUS
Failover
Management
Network
Real-time
User Experience
VoIP

Job Details

Systems Engineer Network Operations & Monitoring

Summary:

Experienced Systems Engineer within the Network Operations Team, with a strong focus on application and infrastructure monitoring, as well as expertise in network and voice technologies. Actively involved in engineering and operational aspects of enterprise monitoring solutions, with a proven track record in time-bound, cross-functional projects, including return-to-office initiatives and disaster recovery planning.

Key Responsibilities & Projects:

  • Monitoring Solutions:
    • Managing end-to-end implementation and optimization of ThousandEyes (Endpoint Agent & Point Agent) and SolarWinds for proactive application and network monitoring.
    • Developing and tuning alert policies, thresholds, and in-office population monitoring for increased visibility into user experience.
    • Running pilot programs for Thousand Eyes deployment by September, followed by evaluations and retests for scale deployment.

  • Network & Voice Expertise:
    • Working across network and voice domains to ensure seamless connectivity and performance.
    • Supporting hybrid infrastructure with a focus on redundancy, uptime, and real-time issue detection.

  • Operational Engineering:
    • Bridging operations and engineering by setting up monitoring frameworks, refining policy configurations, and improving alerting mechanisms.
    • Engaging in disaster recovery support, emphasizing failover testing, redundancy validation, and operational continuity.

  • Project Work:
    • Contributing to strategic projects like the Return to Office initiative, ensuring robust network and application performance for on-site employees.

Skills & Tools:

  • Monitoring: ThousandEyes (Endpoint & Point Agents), SolarWinds
  • Networking: Routing/Switching, VoIP, WAN/LAN
  • Disaster Recovery, Redundancy Planning
  • Alerting Policies & Incident Response
  • Application Performance & Network Visibility
  • Cross-functional Collaboration with Network, Voice, and Infrastructure Team

Certifications:
Any of the below 2 certification Preferred.
CCNA, CCNP, Cisco Certified DevNet Associate, Cisco Certified CyberOps Associate,
Cisco Certified Specialist in Enterprise Network Core Technologies.

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About IFLOWSOFT Solutions Inc.