Quality Delivery Test Lead PEO Projects

Hi,

Job title:- Quality Delivery Test Lead PEO Projects

Location:- Clearwater, FL ( Hybrid)

Duration:- 12 Months+ Contract to hire

Job Overview: We are seeking a highly skilled and motivated Quality Delivery Test Lead to oversee high-quality application deliverables to Production in support of PEO projects. In this role, you will lead a team of quality assurance professionals, ensuring that all deliverables related to client onboarding, new hire administration, payroll processing, benefits management, and other seamless front-end and back-end integrations meet the highest standards for both legacy and new applications. You will collaborate closely with cross-functional teams to manage QA processes and implement strategies for continuous improvement, ensuring that our products and services meet customer expectations and industry standards. This position reports to the Quality Release Manager.

Key Responsibilities:

• Lead, manage day-to-day work, and mentor a team of quality assurance professionals with a focus on PEO-related projects.
• Oversee the quality assurance process and maintain common standards across various PEO functions, including client onboarding, new hire administration, payroll processing, benefits management, and integrations between front-end and back-end applications.
• Collaborate with Quality Delivery Automation Test Lead, Development, Product, and operations teams to ensure all PEO-related deliverables are integrated seamlessly into the end-to-end process, meeting stated business and regulatory requirements.
• Develop and implement QA strategies and frameworks specifically tailored to PEO services and their associated workflows.
• Ensure testing of increments within sprints and as a packaged release meet both client requirements and highest quality delivery standards across projects.
• Oversee test cycles and associated artifacts to guarantee accuracy and compliance with Quality standards.
• Lead teams in conducting extensive testing for existing and new systems, including Production Smoke tests to routinely ensure that all features function flawlessly across environments.
• Manage integrations testing of front-end and back-end systems, ensuring data flows seamlessly between applications and user interfaces without errors or inconsistencies.
• Perform functional validations including delta, system-level, and Business Driven regression testing (BDT) to ensure requirements continue to align with business goals and meet internal and external client expectations.
• Identify and mitigate quality risks related to PEO workflows and systems, including timely escalation to key stakeholders when issues arise.
• Ensure that all PEO project deliverables meet the same level of highest quality standards, with an emphasis on both technical and business needs.
• Participate in release planning and execution, providing go/no-go recommendations based on testing outcomes.
• Continuously improve quality assurance practices by reviewing past projects and implementing lessons learned into new initiatives.
• Report on quality metrics, progress, and potential improvements to senior management, providing visibility into QA activities and project health.
• Champion a culture of quality across all teams involved in PEO processes, with a focus on moving quality to the left in SDLC processes ensuring that quality is embedded into all project stages.

Qualifications:

• Bachelor s degree in Computer Science, Engineering, Business Administration, or a related field (or equivalent experience).
• Proven experience with five plus years as a Quality Assurance Lead or similar role. A previous focus within PEO applications is highly desired.
• Strong understanding of PEO processes, front-to-back-end system integrations.
• Experience in leading and mentoring teams focused on system quality assurance, working with cross-functional teams to ensure the highest quality standards.
• Knowledge of regulatory compliance (e.g., tax regulations, FLSA, ACA) is a plus.
• Proficiency in test automation, performance testing, and integration testing for complex systems.
• Understanding of API testing, data validation, and workflow automation.
• Familiarity with Agile or Scrum methodologies and experience working in Agile environments.
• Excellent communication skills, with the ability to articulate complex quality issues to stakeholders at all levels.
• Strong analytical skills and experience in performing root cause analysis and driving corrective actions for complex quality issues.
• Relevant certifications (e.g., ISTQB, Six Sigma) are a plus.

Preferred Skills:

• Experience with HRIS systems (Human Resource Information Systems) with focus on end-to-end HR support, including payroll, benefits, compliance, and risk management.
• Knowledge of cloud-based platforms and experience with DevOps, CI/CD processes.
• Familiarity with front-end and back-end systems (e.g., databases, APIs).
• Understanding data security and privacy standards applicable to client data in the PEO industry.

Why Join Us?

• Opportunity to make a significant impact on the quality of PEO-related products and services, with a focus on improving client experience.
• Work in a collaborative and innovative environment with enthusiastic colleagues dedicated to continuous improvement.
• Professional development and career growth opportunities.
• Competitive salary and benefits package, with flexible working options.

Zafar Khan

Technical Recruiter