Product Manager - iWAREHOUSE

Job Description

Join our Team as a Product Manager - iWAREHOUSE - Operator Assist Systems!

The Role:

The iWAREHOUSE Product Manager will develop strategies and programs for a specific class of products and/or services to support Toyota Material Handling North America (TMHNA). The selected candidate will plan, organize, implement, and manage the activities and resources for projects and programs in support of life-cycle management of assigned class of products and/or solutions.

What You'll Be Doing:

• Represent TMHNA as the product and/or solutions subject-matter expert and provides technical expertise and training support for product development.
• Achieves strategic Share of Market for assigned product lines that corresponds with TMHNA's annual Plan of Record. Supports the budgeting and forecasting process for marketing, coordinating with Finance and Operations as required.
• Gathers and maintains up-to-date competitive and market intelligence. Continually assesses market conditions, competitive pricing, offerings, plans, applications, customer trends/issues, and distribution/product trends.
• Works closely with cross functional groups (including Sales, Engineering, Marketing, Program Management, etc.) for product roadmap and life cycle management.
• Owns the strategic product planning, product roadmap, and Marketing Requirements Definition (MRD) processes. Acts as an interface with engineering to develop the next generation of solutions, product enhancements and services. Ensures appropriate market coverage and brand positioning.
• Ensures new solutions/services fulfill marketplace requirements for their successful introduction into the market as well as their long-term success and sustainability.
• Creates sustainable competitive advantage for product lines. Provides effective ROI and total cost of ownership tools to TMHNA's Solutions and Support Centers and sales representatives that allow them to substantiate the value proposition of TMHNA's products and services offering.
• Provides technical expertise and training to the sales force for products and applications. Support new sales tools, dealer communications, marketing tool kits, and management of brochures, website, & app.
• Coordinates ongoing maintenance / health of products including customer satisfaction, warranty, lead times, product margin and customization through Product Teams.
• Provide excellent interpersonal, verbal, and written communication to influence and negotiate with others in order to resolve difficult problems that can affect long-term relationships with customers.

What We're Looking For:

• A Bachelor's Degree is required. Bachelor's degree in engineering or business-related discipline is preferred.
• 4+ years of broad experience in marketing, finance, business, engineering, and/or an analytical role is required.

What Sets You Apart:

• Experience in the forklift industry, IoT, Automation, or telematics is preferred.
• A sense of urgency to meet or exceed customer requirements and quality expectations.
• Ability to communicate with all levels of the organization including senior and executive level staff is also a key to success.

Where and When You'll Work:

• Enjoy the best of both worlds with a hybrid schedule-collaborate in person at our Greene, NY office, with the opportunity to work remotely after a training period.

What Your Total Compensation & Benefits Package will look like:

Salary - $65,000 - $118,000 per year. Compensation depends on the selected candidate's education and experience.

Relocation: This role may be eligible for relocation assistance.

World Class Benefits:

• Competitive Salary
• Performance Bonus
• Generous Paid Time Off and 13 Paid Holidays
• Affordable Medical plans and no-cost Dental & Vision options
• 100% 401(k) match up to 6%
• Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Tuition Assistance Program
• Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
• Recognition and Kaizen (continuous improvement) Reward Programs
• Meaningful opportunities for personal and professional development
• Onsite Fitness Center & Occupational Health Clinic
• Best in class work culture!

Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of "respect for people" and "continuous improvement". With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

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