Data Center Technician

We are looking for a Data Center Technician to support the daily operations of our mission-critical data center environments. This role is hands-on and will be responsible for maintaining server hardware, supporting network infrastructure, performing physical installations and decommissions, and ensuring environmental and operational standards are met. The ideal candidate will have a strong technical background, attention to detail, and the ability to work in a fast-paced, physically demanding environment.

Key Responsibilities:

• Install, move, and decommission IT equipment (servers, switches, routers, storage).
• Perform hardware diagnostics, break/fix support, and RMA processing.
• Monitor and respond to alerts from infrastructure, environmental, and power monitoring systems.
• Perform regular inspections of data center systems including HVAC, power, fire suppression, and cabling.
• Coordinate with IT, facilities, and network teams to support maintenance, upgrades, and deployments.
• Maintain accurate inventory of equipment and consumables using asset management tools.
• Conduct structured cabling tasks including fiber and copper patching, labeling, and troubleshooting.
• Support remote hands activities and assist with system configuration as required.
• Follow all standard operating procedures (SOPs), safety guidelines, and escalation protocols.
• Provide timely documentation of activities, incidents, and updates in ticketing systems.

Required Qualifications:

• 1 3 years of experience working in a data center, NOC, or infrastructure support role.
• Basic understanding of server, storage, and networking hardware.
• Familiarity with operating systems (Windows, Linux) and basic command-line usage.
• Knowledge of rack/stack procedures and power/cooling considerations.
• Comfortable working with hand tools and lifting equipment up to 50 lbs.
• Strong organizational skills and attention to detail.
• Willingness to work in a 24/7 environment, including weekends and shift rotations.

Preferred Qualifications:

• Experience with data center infrastructure management (DCIM) tools.
• Understanding of IP networking and structured cabling standards.
• Certifications such as CompTIA A+, Server+, Network+, or vendor-specific credentials.
• Familiarity with ITSM systems (e.g., ServiceNow, Jira).
• Experience with monitoring platforms and basic scripting (e.g., PowerShell, Python) is a plus.