Desktop Support Analyst

  • Cedar Rapids, IA
  • Posted 15 hours ago | Updated 3 hours ago

Overview

Remote
On Site
USD 50,000.00 - 65,000.00 per year
Full Time

Skills

Technical Support
Computer Networking
IT Infrastructure
Impact Analysis
Information Architecture
Information Assurance
Network
Microsoft Operating Systems
Microsoft Windows XP
Dragon NaturallySpeaking
DNS
LAN
Routers
Switches
Remote Support
Computer Hardware
Management
Customer Service
PASS

Job Details

Description

We are looking for a dedicated Desktop Support Analyst to join our team in Cedar Rapids, Iowa. In this role, you will provide comprehensive IT support across desktop hardware, software, networking, and systems, ensuring smooth operation and troubleshooting for our organization.

Position: IT INFRASTRUCTURE SUPPORT ANALYST - Skills ranging from desktop, hardware, software, networking, systems and more

Location: Territory includes: Cedar Rapids, Iowa City, and Muscatine, Iowa

Salary: $50,000 - 65,000 + FULL BENEFITS + COMPANY CAR 24x7

*** For immediate and confidential consideration, please send a message to Shawn M Troy - Technology Practice Director with Robert Half - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***

Robert Half is looking for an IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position for the Cedar Rapids - Iowa City - Muscatine Corridor (this would be your territory using a COMPANY CAR!) This individual will work for a small to medium sized client company who is a leader in their space.

In this role you will apply your array of IT Infrastructure support and trouble-shooting skills ranging from desktop, hardware, software, networking, systems and more. Tremendous opportunity to continue to grow your IT career, learn more, be supported and obtain excellent compensation + full benefits + company car, no overnight travel. This position is core business hours, Monday thru Friday.

It is a perfect time to bring your expertise to this IT INFRASTRUCTURE SUPPORT ANALYST within the Muscatine, Iowa City, and Cedar Rapids, IA area. You will be a part of a thriving and stable organization and have the opportunity advancement and growth. Exceptional benefits!

Requirements:

Consideration given to candidates with degree and 1+ year experience to non-degree candidates with 3+ years or more of experience in prior desktop support, network and or system experience:

Windows XP/7/10, Server 2003 - 2016, DNS, CHCP, LAN, Networking, routers, switches, desktop support, hardware, software, other

Must be self-directed, continuous learner, with good customer service skills

Clean driving record and ability to pass a background check

*** For immediate and confidential consideration, please send a message to Shawn M Troy on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***We are looking for an experienced Desktop Support Analyst to join our team in Muscatine, Iowa. In this role, you will provide technical support for a variety of IT systems, including desktop hardware, software, and networking solutions. This position offers an excellent opportunity to develop your career in a stable and supportive environment, with competitive compensation and benefits.

Requirements

Minimum of 2 years of experience in desktop support or IT infrastructure roles.
Proficiency in Windows operating systems, including Windows 10.
Hands-on experience with Active Directory and desktop imaging.
Knowledge of networking concepts, including routers and switches.
Strong problem-solving skills and ability to work independently.
Excellent communication and customer service abilities.
A clean driving record and the ability to meet all necessary employment requirements.
Degree in IT or related field preferred; candidates with equivalent experience will be considered.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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