Overview
On Site
USD 80.00 - 85.72 per hour
Full Time
Skills
Business Analytics
Mergers and Acquisitions
Project Management
Performance Management
Preventive Maintenance
Application Development
Attention To Detail
Business Process
System Requirements
Functional Requirements
Integration Testing
Test Scenarios
User Stories
Production Support
End-user Training
Quality Assurance
System Integration Testing
Acceptance Testing
Business Systems
Business Administration
Business Analysis
IT Project Management
JIRA
Agile
Microsoft Excel
Microsoft Visio
Communication
Leadership
Problem Solving
Conflict Resolution
Management
Salesforce.com
Information Systems
PMP
Analytical Skill
Privacy
Marketing
Job Details
Location: Boston, MA
Salary: $80.00 USD Hourly - $85.72 USD Hourly
Description: Job Title: Senior Salesforce Business Analyst
Location: Boston, MA (Hybrid)
Duration: 12+ Months (with potential for extension)
Work Hours: 37.5 hours/week (Monday-Friday, 8:45 AM - 5:00 PM EST)
About the Job
We are seeking a highly skilled Senior Salesforce Business Analyst to join a dynamic application development team supporting modernization initiatives for immigrant information systems. This role is ideal for a detail-oriented professional with strong Salesforce and Jira experience, excellent analytical skills, and a passion for improving public services through technology.
Responsibilities
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $80.00 USD Hourly - $85.72 USD Hourly
Description: Job Title: Senior Salesforce Business Analyst
Location: Boston, MA (Hybrid)
Duration: 12+ Months (with potential for extension)
Work Hours: 37.5 hours/week (Monday-Friday, 8:45 AM - 5:00 PM EST)
About the Job
We are seeking a highly skilled Senior Salesforce Business Analyst to join a dynamic application development team supporting modernization initiatives for immigrant information systems. This role is ideal for a detail-oriented professional with strong Salesforce and Jira experience, excellent analytical skills, and a passion for improving public services through technology.
Responsibilities
- Analyze complex business processes and translate them into system requirements and solutions.
- Act as a liaison between business stakeholders and technical teams.
- Document business and functional requirements using standard templates and methodologies.
- Conduct integration testing and develop test scenarios based on user stories.
- Provide Level II production support and manage change requests.
- Deliver end-user training and support adoption of new features.
- Perform QA functions and coordinate with system integrators during SIT and UAT phases.
- Lead a team of analysts in the development and enhancement of business systems.
- Create and manage Jira tickets and generate standard reports.
- Resolve low to medium complexity Salesforce tickets and perform basic admin configurations.
- Bachelor's degree in Information Systems, Business Administration, or a related field (or equivalent experience).
- 5+ years of experience in business analysis or IT project management.
- Hands-on experience with Salesforce and Jira.
- Strong understanding of Agile methodologies.
- Proficiency in Microsoft Excel, Visio, and Teams.
- Excellent communication, leadership, and problem-solving skills.
- Ability to manage multiple projects in a fast-paced environment.
- Salesforce System Administrator certification or equivalent experience.
- Experience with large-scale immigrant information systems.
- PMP, IIBA, or ABAC certification.
- Demonstrated ability to work independently and collaboratively across teams.
- Strong analytical skills with the ability to document findings and recommend solutions.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.