Manager Strategic Initiatives Credit Products

MANAGER STRATEGIC INITIATIVES - CREDIT PRODUCTS

4 Days a Week in Office - New York, NY., Los Angeles, CA.

WHAT IS THE OPPORTUNITY?

The role of the Credit Products Strategic Initiatives Manager is to oversee continuous improvement initiatives and lead change management efforts inclusive of Credit Products organizational communications and training. The Credit Products Strategic Initiatives Manager will partner closely with Credit Products Operations colleagues to support continuous improvement and change management needs resulting from various activities such as issue remediation and process/procedure refinement.

WHAT WILL YOU DO?

• Acts as strategic consultant responsible for developing strong internal partnerships with leaders to assess business needs and provides ongoing guidance and execution support
• Provide analytical solutions to measure credit worthiness of a portfolio including the weighted average loss parameters (PD, LGD, CECL estimates)
• Present conclusions of data analysis and recommend business strategy to senior audience in a succinct manner
• Present updates on the Credit Portfolio to various regulators (e.g. OCC, FRB) to demonstrate continuous monitoring and exam management, business unit/corporate and enterprise-wide business support groups to manage with cross-functional level issues associated with risk
• Identify credit trends by manipulating and large data sets and modelling risk scenarios
• Builds and leads a team of colleagues responsible for project management activities including project oversight, sizing and scoping
• Builds and leads a team of colleagues responsible for creation of communication and training deliverables
• Evaluates various Credit Products communication practices, channels, repositories and other resources to identify opportunities for continuous improvement and leads transformation efforts
• Develops standardized training procedures and tools and collaborates with leadership and SMEs to facilitate or support delivery of training programs to Credit Products colleagues
• Creates and manages internal branding and templates for various communication, training and internal presentation resources to ensure consistency across Credit Product teams
• Manages internal stakeholder relations to gain buy-in and ensure appropriate utilization of new tools and methodologies
• Organizes colleague surveys to generate feedback on resources and training to identify gaps and areas of opportunity
• Assembles strategic execution team, assigns individual responsibilities, identifies appropriate resources needed, and develops schedule to ensure timely completion of initiatives
• Participates in activities to identify project/change goals and gain consensus on activities, schedule and implementation, fosters cooperation and involvement across Credit Products stakeholders.
• Manages several initiatives of varying size concurrently, which may require coordinating activities with stakeholders across multiple departments and/or divisions.
• Fosters and maintains good relationships with colleagues and acts as business partner by managing expectations and providing guidance and advice.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 8 years work experience in a bank or financial services
• Minimum 5 years work experience working in project management / change management

Additional Qualifications

• Experience with SQL and reporting/visualization tools (e.g. Tableau, PowerBI)
• Prosci or other industry-recognized organizational change certification
• Project Management Professional (PMP) Certification
• Excellent project planning and managerial skills required to plan, assign and monitor all assigned projects
• Must be knowledgeable of project methodology, management tools and techniques
• Ability to manage resources directly and through cross functional teams
• Ability to set and develop strategic goals and techniques for an initiative and effectively communicate this to all initiative team members and stakeholders
• Ability to manage resources directly and through cross functional teams
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills

WHAT'S IN IT FOR YOU?

Compensation
Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.