Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
Amazon Connect Developer
API
Amazon Lambda
Amazon S3
Amazon Web Services
Artificial Intelligence
Python
Machine Learning (ML)
Terraform
Java
Contact Center
Amazon Connect
Amazon Transcribe
Job Details
Job Title: Amazon Connect Developer
Job Location: Jersey City NJ/ Wilmington DE/Plano TX(Need candodates with in 45 Miles)
Experience: 7+ Years
Required Qualifications:
- At least 8 years of IT experience in customer service technologies including Contact center cloud based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions.
- Hands-on experience in Experience in functional design and implementation for contact center solutions;
- Experience in Amazon Connect Cloud based Contact center E2E that includes design and implementation of Static and dynamic call flow design,
- Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription, Comprehend, Glue, Athena,
- QuickSight.
- Hands on experience with Terraform , Lambda( using Python and Java) and API development.
- Experience in Amazon Transcribe, Lex, Polly, Comprehend, Connect Contact lens,
- Experience collaborating with a globally distributed team
- Ability to adapt to rapidly changing requirements, while handling multiple responsibilities
- Ability to provide high quality insight to stakeholders to inform business decisions
- Critical thinking
- Good presentation skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.