Overview
Skills
Job Details
Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.
Strong proficiency with HTML, CSS, and JavaScript.
Effective written and verbal communication skills.
Strong interpersonal, analytical, and organizational skills.
Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana).
Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.
MINIMUM ENTRY QUALIFICATIONS:
2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).
1 2 years of experience in project coordination or project management
PREFERRED QUALIFICATIONS:
Prior public sector experience.
Skill | Required / Desired | Amount | of Experience |
Proven experience with CRM administration and administering CRM systems such as Oracle Service Cloud, Salesforce, Microsoft Dynamics or similar. | Required | 3 | Years |
Project management or project coordination experience is a must. | Required | 2 | Years |
HTML, CSS and Javascript experience. | Required | Years |