Overview
On Site
Full Time
Skills
Site Lead - FS Poly
Job Details
Site Lead
*TS/SCI with Full Scope Poly Clearance Required
*On-Site in Elkridge, MD
Job Role
Supervises and coordinates activities of a team of IT members engaged in computer operations, computer systems, computer programming, and the company's network to assure effective computer resources are provided to users.
- Responsible for team productivity to ensure maximum output with a high Customer Satisfaction rating.
- Analyzes performance indicators such as number of transactions per second, response time, and number of programs being processed to ensure systems are operating efficiently.
- Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency.
- Provides recommendations on short term systems projects/plans.
- Prepares operational forecasts and requirements for data
- processing, systems development, and communications.
- Oversees the conduct of feasibility studies for systems improvement and the preparation of systems project proposals.
- Ensures compliance with policies, processes and procedures governing team deliveries to achieve work outputs of the team.
- Monitors and supports the complex information technology and systems infrastructures.
- Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools.
- Troubleshoots and resolves unique or complex problems in an efficient manner.
- Performs root cause analysis and diagnostics on the more unique or complex production systems.
- Administers and runs complex tests on operating system and related software.
- Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.
Minimum Qualifications
- Bachelor's Degree in IT, Computer Science or a related field preferred, or equivalent relevant experience.
- 4-6 years of experience in Information Technology with 0-2 years of experience managing IT staff.
Clearance Requirements
- Active TS/SCI w/ Full Scope Poly clearance level required.
Other Job Specific Skills
- Must have strong communication skills and be able to effectively communicate technical issues.
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Advanced knowledge of issued hardware and/or software products and excellent working knowledge of personal computers and peripherals required.
- Ability to get team members to work together to accomplish tasks.
- Stays up to date technically and applies new knowledge to job.
- Ability to think long-term and establish achievable action plans.
- Actively looks for ways to help people in the most efficient manner.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Understands the implications of new information for both current and future problem-solving and decision-making
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