Voice Product Owner Twilio IVR-Remote

Overview

Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Voice
Product Owner
Twilio
Interactive Voice Response
PO

Job Details

Title -Voice Product Owner Twilio IVR

Location-Remote

Duration Contract

Job Summary:

Voice PO Twilio

  • Understanding of end-to-end contact center functionalities
  • Exposure to Twilio IVR and Insights reporting will be a bonus
  • Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders
  • Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria s
  • Task ownership and Accountability of product processes and deliverables
  • Empathetic and high-performing product person who thrives in high-speed environment

Regards,

Sai Srikar

Email:

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