Problem Management Analyst

  • Plano, TX
  • Posted 2 days ago | Updated moments ago

Overview

On Site
USD 36.00 - 38.00 per hour
Full Time

Skills

Problem Management
ROOT
Attention To Detail
IT Operations
Problem Solving
Conflict Resolution
Analytical Skill
Communication
Collaboration
Teamwork
Information Technology
Privacy
Finance
Credit Cards
Banking
Onboarding
Payroll
Training
Reporting

Job Details

Position: Root Cause Analyst
Location: Plano, Texas (All days onsite)
Duration: Contract
Job ID: 171228

Job Overview:
We are seeking a skilled and detail-oriented Tech Ops - Intermediate professional to join our team. The ideal candidate will be responsible for ensuring the smooth operation of technical systems, troubleshooting issues, and supporting the overall technical infrastructure. This role requires a proactive individual with a strong technical background and excellent problem-solving skills.

Responsibilities:
  • Monitor and maintain technical systems to ensure optimal performance.
  • Identify and troubleshoot technical issues promptly and effectively.
  • Collaborate with cross-functional teams to implement technical solutions.
  • Document technical processes and provide training to team members as needed.
  • Support the deployment and maintenance of new technologies and systems.

Qualifications:
  • Proven experience in technical operations or a related field.
  • Strong problem-solving and analytical skills.
  • Proficiency in relevant technical tools and software.
  • Excellent communication and teamwork abilities.
  • Ability to work in a fast-paced, dynamic environment.


About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $36 - $38

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

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About PTR Global