Overview
Hybrid
$80,000 - $100,000
Full Time
Skills
Incident management
Change management
Service Management
Job Details
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
Experience in supporting ITIL processes in a medium to large organization.
Strong knowledge of ITIL frameworks and best practices.
Excellent analytical, problem-solving, and decision-making skills.
Effective communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Proficiency in using ITSM tools and software.
Preferred Experience:
Experience in IT service delivery in a 24x7 operational environment.
Experience in process improvement initiatives.
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