Overview
Skills
Job Details
Position: TSD Project Manager I (Team Lead) w/ACE Experience
Work Location: DC Metro (Preferred), Orlando & San Antonio
The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the “single window” through which international traders will electronically provide all information needed by agencies for the import of cargo.
Experience: A minimum of three (3) years’ experience working with cargo processing systems; preferably the Automated Commercial Environment (ACE). Must possess in depth knowledge of International Trade business operations and procedures.