Business Systems Analyst III

Overview

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas under minimal supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree if latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams. To lead full lifecycle project implementation. To exercise advanced technical knowledge of all phases of applications systems analysis.

This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.

Responsibilities

• Work with business partners to understand functional needs for technology solutions
• Identifying and eliciting business requirements (e.g., needs, objectives, functions, features, input and output)
• Determine operational objectives by analyzing business functions, evaluating output requirements and formats
• Collaborate with cross functional teams to improve system automation; plan, coordinate and implement software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
• Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
• Partner with business partners and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Ability to create/update configurations and understand technical requirements
• Ability to think strategically and analytically. A proven track record of decision making and problem solving based on analytics Conceptual thinking skills complemented by a strong quantitative orientation
• Strong business judgment, leadership and integrity: Tenacious decision maker, able to bring a healthy, passionate, yet responsible approach to systems analysis and solutions
• Drive and execute an agenda in an uncertain and fluid environment
• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic negotiating skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: Display a strong focus on achieving both short- and long-term goals. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

Qualifications

• Bachelor's Degree in a related field, or the equivalent combination of training, education and experience
• Significant experience in problem resolution including determining root cause, scope and scale of issues
• Significant experience in leading collaborative work teams
• Experience in leading large projects/initiatives which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced research, analytical, and problem-solving skills
• Advanced organizational, planning and time management skills
• Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Ability to utilize Microsoft Office applications, Outlook, Excel, Word, Project, Visio, OneNote, PowerPoint
• Real Estate experience
• Black Knight MSP - Mortgage Servicing Platform experience not necessary but desired
• OnBase (Hyland) and Prokey (Paradatec) Configuration experience desired

Desired Qualifications

• Mortgage experience - Black Knight Mortgage Servicing Platform (MSP)
• Configuration experience - OnBase (Hyland) and Prokey (Paradatec)
• Experience with Real Estate Systems

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.