NetApp SME

Strong understanding of storage protocols and technologies (CIFS, NFS, iSCSI, NVMe, Fiber Channel switching and networks).
Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable
Understanding of managed services delivery and cloud certifications is desirable.
Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.
Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.
Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable.
Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator.
Good to have NetApp Cloud-based Certifications like NetApp Certified Data Administrator (NCDA), or Hybrid Cloud Administrator (NCHCA).
Strong customer communication and documentation skills.
Built and maintained strong relationships with internal and external stakeholders.
Infrastructure design, build, deployment and disaster recovery testing.
Positive, proactive, team-orientated attitude with a flexible and innovative approach to work.
Working knowledge on containers & microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial.
Education
Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience.