Overview
On Site
USD 64,000.00 - 65,518.00 per year
Full Time
Skills
Training
Technical Drafting
Technical Writing
COTS
Documentation
Repair
Mechanical Engineering
Electrical Engineering
Programmable Logic Controller
Writing
Failure Analysis
Problem Management
Trend Analysis
SAP BASIS
Law
FOCUS
Job Details
Job Description
ECS is seeking a Field Support Specialist I to work in our Forest Park, IL office.
Installs, troubleshoots, and maintains products/equipment. Develop life cycle support documentation including maintenance and safety procedures based on engineering, vendor, and COTS information. Determines and recommends which products or services best fit the customers' needs. Familiar with a variety of field's concepts, practices, and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.
Salary Range: $64,000 - $65,518
General Description of Benefits
Required Skills
Desired Skills
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
ECS is seeking a Field Support Specialist I to work in our Forest Park, IL office.
Installs, troubleshoots, and maintains products/equipment. Develop life cycle support documentation including maintenance and safety procedures based on engineering, vendor, and COTS information. Determines and recommends which products or services best fit the customers' needs. Familiar with a variety of field's concepts, practices, and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.
Salary Range: $64,000 - $65,518
General Description of Benefits
Required Skills
- 0-2+ years of experience in the field or in a related area
- Must be willing to travel for training, site visits, and related business needs
- Be available for off-hours calls if necessary to support operations and resolve urgent issues
- Experience drafting or updating technical documentation for machinery, ensuring clear, accurate, and accessible instructions for users and technicians. Verify and validate documentation based on engineering and COTS documentation.
- Experience with maintenance repair and troubleshooting of machines and equipment as related to mechanical, electro-mechanical, electrical, and electronic systems. Knowledge of Programmable Logic Control (PLC) systems
- Ability to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management and trend analysis to support maintenance customers.
- Ability to interface and coordinate with internal and external customers to resolve equipment and system problems.
- Understanding of life-cycle support methodologies.
- Basic industrial control/systems knowledge or experience.
Desired Skills
- 0-2+ years of experience in the field or in a related area
- Must be willing to travel for training, site visits, and related business needs
- Be available for off-hours calls if necessary to support operations and resolve urgent issues
- Experience drafting or updating technical documentation for machinery, ensuring clear, accurate, and accessible instructions for users and technicians. Verify and validate documentation based on engineering and COTS documentation.
- Experience with maintenance repair and troubleshooting of machines and equipment as related to mechanical, electro-mechanical, electrical, and electronic systems. Knowledge of Programmable Logic Control (PLC) systems
- Ability to communicate, orally and in writing, technical guidance, equipment failure analysis, problem management and trend analysis to support maintenance customers.
- Ability to interface and coordinate with internal and external customers to resolve equipment and system problems.
- Understanding of life-cycle support methodologies.
- Basic industrial control/systems knowledge or experience.
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.