Overview
On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent
Skills
Application Development
Amazon Web Services
Analytics
Offshoring
Production Support
Thought Leadership
Knowledge Management
SLA
WAR
Root Cause Analysis
Project Delivery
Requirements Elicitation
Software Design
Solution Architecture
Budget
SAP BASIS
Cloud Computing
Artificial Intelligence
Google Cloud Platform
Google Cloud
Generative Artificial Intelligence (AI)
Big Data
Data Warehouse
Business Intelligence
Open Source
Management
Project Planning
Estimating
Waterfall
Scrum
Communication
Presentations
Leadership
Agile
Project Implementation
SANS
Job Details
Technical Program Manager:
Responsibilities
Responsibilities
- Responsible for end-to-end management of Application Development and Production support for a portfolio of data and analytics applications
- Must have Experience in managing Programs on different Cloud environments (Google Cloud Platform, AWS), manage data & analytics programs,
- Experience managing GenAI and Onsite-Offshore model working experience
- Be the go-to person for solutioning, and for managing development and production support for customers
- Drive thought leadership for next gen support processes in an Agile, automation first environment, define best practices and knowledge management protocols
- Understand and manage SLA against customer contracts within a 24x7 model, run war rooms for P1 issues and manage customer escalations efficiently.
- Identify customer issues proactively, drive RCA reactively and maintain an excellent relationship with end-users and stakeholders
- Responsible for end to end project delivery of Big Data Solutions from project estimations, project planning, resourcing and monitoring perspective
- Drive and participate in requirements gathering workshops, estimation discussions, design meetings and status review meetings
- Participate and contribute in Solution Design and Solution Architecture for implementing Big Data Projects
- Monitor and review the status of the project and ensure that the deliverables are on track with respect to scope, budget and time
- Transparently communicate the status of the project to all the stakeholders on a regular basis
- Identify and manage risks / issues related to deliverables and arrive at mitigation plans to resolve the issues and risks
- Seek proactive feedback continuously to identify areas of improvement
- Ensure the team is creating and maintaining the knowledge artifacts with reference to the project deliverables
- Hands on experience in design, development and managing Cloud environments, big data technologies, AI Programs
- Experience of managing projects in the area of Google Cloud Platform, GenAI, Big Data, Data warehousing, Business Intelligence using open source or top of the line tools and technologies
- Experience of managing medium to large projects
- Proven experience in project planning, estimation, execution and implementation of medium to large projects
- Proficient with various development methodologies like waterfall, agile/scrum and iterative
- Good Interpersonal skills and excellent communication skills
- Excellent presentation skills with senior leadership level stakeholders
- Excellent understanding of Agile method of project implementation
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